[Resolved]  Tneb — Meter reading not taken, but payment needs to pay without any proof

We have house at Valasaravakkam, Chennai 87. My tenant who is in IT industry frequently travels. He resides in the house but due to travel, the consumption was low. One fine day, we were surprised to see in the internet, the billing collector has randomly charged approx 1000 unts and charged around amount of 5200/- whereas our average meter was hardly 150/- The reason they mentioned in the interner was that meter not working.

I want to challendge that meter was working fine and no mistake in meter. We run from pillar to post and no proper response from EB staff of Alwarthrunagar office. Highly corruption going on at this office and no proper supervision and accountability fixed. Whenever you go, you cannot see the JE/AE at this office. Even if they are available, the downlevel staff will not permit you to meet them. At last with great difficulty, I could talk to Accounts staff. I challenged and requested them to depute some one to check and ensure that meter is working fine. they refused and said that we can come only when we are free and we cannot accept your request. We also asked that when you will come so that we shall wait in the house. They gave twice time but they did not turn up as they suspect whether we will pay bribe or not for their visit. Also, they ask me to go to KK nagar, Mount Road Accounts and give our complain. No one cleary uide us ad we do not know whom to meet or what else procedures to revise the amount. Had the punishment given by Govt. is severe and accountability is fixed, will they do like his. Where I can go and complain. As a lady runing here and there during rainy season has caused lots of trouble to us in addition to financial & mental stress.

I only wish that God should give long life to theoe staff say minimum of 95 years age with sound mind & memory, so that every second at old age they should think and realise for (when they lie on bed) all evil activities and corrupt actitivies for which they pay price at the old age.

Ithai migavum varuthathudan yezhuthugiren.

I request every reader to curse such Govt officials and sure at least one day God will honour our request.

Geetha

I also agree the above.I too has the same complaint.My Bill also suddenly appearing in the net without meter reading.I am residing in Perungudi.Most of the moths the reading were not taken and in the online payment shows nothing due.But suddenly one day invariably four to five days before due date the amount due is appearing in online payment .Why EB authorities relaxant to correct software which will take care one month time notice from the date of entering the meter reading in the net.This will also help EB to find out the delay.

I am also facing the same problem. Usually the person who takes the reading comes on 6th of every alternate month and last one was on Feb 6th. I vacated the house that i lived on rent on 5th Feb, however the person noticed the door locked and updated the system with status "DOOR LOCKED".
I could see following details in the system.
Previous reading:
Reading in the meter : 55210
Unit consumed : 490
Amount to be paid : Rs 1100
Status : NORMAL

Last Reading (where door locked);
Reading in the meter: 55210
Unit consumed : 490 (wrong, this should have been 0 units)
Amount to be paid : Rs 1100 (wrong)
Status: DOOR LOCKED

When i went to the EB of my area, they mentioned that i need to pay Rs.1100, based on next month's usage, the amount that i paid will be used and lets assume if the unit consumed for the next month 300, then the required amount will be detected from the Rs.1100.
I will monitor the billing next month and post what happens. Mean while can someone let me know if the amount will be detected as i have mentioned above?

Hi All,

I was unfortunately out of home while they came for recording the readings, since its at DOOR LOCK status. It shows the same amount of previous readings . My doubt is will the excess bookings be deducted for the upcoming months.

I am from sastry nagar, vyasarpadi. EB reading was not taken for me. How to pay my EB bill online

The Tamilnadu electricity board, chennai south [west tambaram], they are not taken any consumption reading for the past month, i have checked frequently regarding the online payment with my login, but it shows 'meter reading not available' suddenly Sunday 28.2.201 its shows the last time amount which i already paid & the same needs to pay this time too. The remarks shows DOOR LOCKED, there is no lock/gate for such reasion. If i ask there is no proper responce, they ask me to pay the amount what ever its shows in online. This is not at all acceptable.Then how can i pay the money blindly without knowing the actual consumption. take such action immediately to avoid this concern to the customer.
Previous reading
Reading in the metter. 5880
Uint consumed. 850
Amount to paid. 4090
Staus. Normal

Last reading
Reading in the meter. 5880
Unit consumed. 850
Amount to paid. 4090
Statu . Door loked

Consumer no.[protected]
Poonamallee
E.Samydurai