Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Ashok Nagar - facing frequent power trips and un-informed and these power trips occur not in any single phase all three phases go off every time there is a power trip. No proper response from the TNEB and these go unattended everytime minimum 4 - 5 times a day, apart from the 1 hr standard power shutdown. This affects the normal day life and this also occurs sometimes at mid night and becoming untolerable.....

I am living in Krishnapuram,Rajapalayam taluk. here power is shutdowned 3 hours per day. but that not scheduled power may cut anytime. It makes pressure and uneasy to everyone. So Please take immediate action. We are waiting for your favorable action.

We are facing frequent power cut in Murugesan street, Irumbuliyur, East Tambaram area without any announcement. This happening for the past one month. The power cut is happening at anytime morning or evening specifically at night and mid night times and we are unable to sleep at nights properly. Requesting concern departments to take necessary action as soon as possible. Thanks in advance.

Dear Sirs,

This is Jaleel from Woothukattaan street,Periyamet. We are struggling for severe power failure in our street for the past 2 weeks. when ever we complain they are coming and saying we are changing the cables. but the same thing happens next day. kids and aged peoples are dying for the lack of power failure. in this case, whom should we complain and Can we file a case against Area Engineer or TNEB?? plz advise. Thanks and Regards, S.Jaleel, Woothu kattaan street periyament. chennai. Cell [protected]

TNEB - Nanganallur - Branch.

I need a immediate attention to my problem which am paying Electricity Bill around 4 thousand because of the fault meter. For which I am regularly going in person to the EB Office located in our area and very irresponsible persons are there very worst response and when Contacted one of the staff not even known whether they are an employee or contract - they after a long explanation gave a cell no. and told it belongs to the A.E. of the area and they not even disclosing their name or the A.E. name . I went in person to the E.B office no. of days almost for a week 4/5 times and none of the time I can able to even see or meet the A.E. and whenever asked was told by the lady staff who seats out of the A.E.'s room - A.E. is not here no more explanation whether he is on leave or will be coming in an hour or so.

I am literally don't know whom to contact to get my things cleared. I don't know whether they expect any bribe. Because few other persons - staff of the E.B office mainly the person called as C.I. - told its tough there is a demand for the new meter to be replaced and you will also be in a big Queue. We can't tell how long the process of changing the meter will take..

I am having our Meter showing very excess reading irrespective of the usage of the electricity.

Our E.B. Connection Number : 244/ 182/ 209

Its in the name of V. Viswanathan [ House Owner]

The Electricity meter working for the above connection seems to be having fault as it is showing
reading roughly between 17 to 22 units per day. We have also verified / checked our Air-Conditioner
& Refrigerator with two technicians and it seems to be normal.

The meter reading is increasing day by day with a huge difference and its a huge money I have already paid last month around 4,000/- for which I have not even utilized for Rs.1,000/-. I have also given an oral complaint to the Nanganallur - A.E. [ Was told Incharge] on 27th Aug, 2011 and subsequent to that I have given a detailed Written Complaint to the Nanganallur - A.E. on 30th Aug, 2011 and I followed up with the staff on the same for the replacement of our Meter Box for more than a week.

But till now no action was taken and I am unnecessarily paying a huge amount to E.B. for which I have not consumed the relevant Electricity and I don't know to which level should I need to escalate to get a proper action for my problem.

Expecting a speedy response at the earliest.

Thanking you in advance.

Recently the TNEB has stopped accepting cash payments across counters if the amoutn is over 2000/- and instead are asking for Demand Drafts from Banks for the amount, in case the users cannot pay online. Sometimes when you go to pay there are amounts they say needs to be paid, which is normally less than 150-200 Rs, but still the obiedient employees of TNEB ask the consumers to go and get another draft for the difference amount, refusing to accept cahs for the difference. Point to note is "Who pays for DD charges"..Why should consumers pay DD charges..? If TNEB wants Demand Drafts, they should allow the charges to be decuted from the payment. With the recent increase in the Tariff and the billing cycle every 2 months, most of the consumers will cross the Rs. 2000/- limit.
Tha language they use and lack of respect for anyone is truly a frustrating experience for many.
May be this is one of strategy TNEB has opted to avoid consumers coming to them for making payments and instead opt for Online payment..!! If it is so, am happy, they are doing a great job of ill-treating people so that no one comes back again.
Another interesting thing to note is the time they work,,,when they come in, it takes 30-45 minutes for them to start their computers, only 2 counters get opened and their computers/printers dont work and they ask consumers to go next line. But they are good at shutting down for Lunch andpost lunch, again the same strategy of "lazy work" and they shut at 2.30 sharp, telling everyone who are waiting to come the next day...
I remember the issues DESU (Delhi Electricity Board) had few years back and privatisation of billing and collectionbrought some serious focus in this area and improved the revenue for DESU.

I thik it's hightime TNEB thinks that way, packs off these tenured, unwiiling employees of TNEB and hands over the activity to a Consumer oriented organisation.

I'm residing in medavakkam. Kamaleshwaran @ kamal is a staff of our area eb office. He is asking five to ten times of money to change name, tariff, to correct some simple problems. But he's not giving receipt for that. Regularly he's doing like this to me and some peoples when i sent to him.
But after collecting some details about him, he is not a regular staff in eb. He is just a contract labour in medavakkam eb office. Now itself he is doing like this means, where it is going to end? I'm requesting to tneb department to plug like this poisonous fellows. Take immediate action to him.

My supply from TNEB was a very low voltage (yesterday) the day before I complain. I tried to call my TNEB branch office i.e., Perungalathur but the number was busy right from 7 pm to 12 am. The fluctuation from them has become a nuisance. Today I tried to regional office Tambaram but the phone is ringing right from 9 am to 9:30 am . If any one can do something after reading this remember i typed my complaint by using my UPS beeping like a puppy.

In Chennai Ambattur area(Pattaravakkam), the Tamilnadu Electricity Board carry out unauthorised power cut daily after 12'o clock at midnight to morning 3'o clock.It has been very difficult for us to sleep .This has become a routine for the local TNEB staffs and the reason is unknown.and not getting any proper response from the electricity board.Complaints to their offices were never heard

A TRANSFORMER WORK HAD BEEN STARTED NEAR TG NAGAR SUBWAY (NEAR100'' INNER RING ROAD) IN 35TH STREET,TG NAGAR.THEY LAID THE POST AND CLAMPS FOR THE TRANSFORMER AND THE WORK IS STOPPED AFTER TAHT NO WORK IS GOING ON THEY DONT SEEM TO HAVE ANY IDEA OF DOING THE WORK AND THE OFFICIALS NEVER SEEM TO TAKE ANY ACTION FOR PROCEEDING THE WORK.WHEN WILL IT BE COMPLETED?

HERE A RURAL VILLAGE. THE NAME OF VILLAGE IS THAKKOLAM, WE ARE FACING LOW VOLTAGE PROBLEM. THE VOLTAGE SHOWS IN STABILIZER AS 130. NO WORKING OF WASHING MECHINES. E B OFFICE STAFF OF THAKKOLAM SHOULD INCREASE THE POWER OF ALL TRANSFORMERS AND SUB STATIONS.

Service No. [protected]
I am a bachelor staying in jothi nagar 1st street, chitlappakkam, by rental
I am working a private company in ashok nagar this is a Service work. For that I travel lot
Due to this my current reading is minimum charge only (10 unit) in 4 time this is repeated,
Reading engg. Ask me to contact A.E, I met him and to be joined with some super visor
They put my reading is 230 (approximate) my normal usage 2 tubelight, 1 fan, fm radio, mobile charger, 1 night lamp, induction stow (using from 3rd June ‘11)
It will not consumption this much high units, please suggest me for further move
Thanking you in advance

Dear Sir.
Iam from CHENNAI Annangar east. My house address.
new26 old28/1 palli arasu street annanagar east Chennai-600102.
I have a problem in my house supply current. For the past 3weeks at night time power fluctuation happens frequently. At Morning time power fluctuations not coming.
only this power fluctuations starts at evening 6.00pm to 3.00am morning.
Due to this problem our AC & Fridges , fans are in problem.
We REGISTRED OUR COMPLAINT IN 155333. But they did not give proper response at all.
they told us to contact our area AD.(I dont know why they are telling like this).
We need immediate solution for this.

THANKS & REGARDS
A.SIVAKUMAR
CONTACT NO - [protected]
LAN NO[protected].

We are the residents of Ranganathan Nagar, I Cross Street, Selaiyur, Chennai – 600073, here we are facing low voltage and frequent fluctuation in current for many many months. In spite of giving repeated complaints to the Electricity Board this problem is not rectified. Even the most commonly used electric equipments which are mandatory are not functional, we are running without water for days together as the motor pump is not working due to low voltage. We were earlier informed that the problem is due to our house being towards the end of distribution of power from the transformer which is quite a distance from our area, we were also informed that two new transformers have been allotted for our area whereas now after 5-6 months have passed but no sign of any improvement in fact the situation has worsened. Because of this issue, we do not even get the benefits of electrical equipments such as AC/Fridge/Washing machine on time, especially during these peak summer months. Families with infants and elders who are bed ridden are the most affected. It is our request that this matter be given some importance and looked into.

Hi,

I am staying nearby rippon building. We are facing longer hours powercuts daily. Even if we make a complaint to EB office, they are giving us really irresponsible answers and asking us to sleep in terrace. Very poor customer service... They are not mainting proper cables....

I request you to provide the proper power supply to our area. V.V.Koil 1st lane.

I came to know from my house owner that its all because of the lodge 'Golden cafe' nearby rippon building. As they use huge amount of power, the power shortage is happening.

This issue can be resolved by setting up a seperate transformer to our street.

In this hot summer its really hell to live in this area.

Please take some necessary actions to resolve this issue.

this is with reference to the my online complaint at TNEBNET.ORG/CCMS, there has been constant low volateg of 140 V all through the day and night, the neutral line is out, so we had no option but to connect it to the earth line which is highly dangeraous to life and liberty of the residents(neutral line of all the house connected to the pole are out, so the problem lies with pole neutral and not with the connecting wires),

Even i know this that it is useless to write but, am in hope of some true indian officer might see this and may take some needful action..

Becasue of some are more of corrupt people our india is developing and will remain one for ever

Jai Hind

Surya Prakash Narayan Jha.

the above complaint is for
133, 1 st Street, Sri Sakthi Ganapathy Nagar,
Ajax(Back Side)
Thiruvottiyur,
Chennai - 600 019
Tamil Nadu
India.

Hi,

we are living in chennai suburb in madipakkam and we are getting very low voltage 183V instead of 230 V though we have 3 phase meter in place.
We reside in THIRUMURAN ST, SAKTHI NAGAR EXTN, MADIPAKKAM, CHENNAI -91

We are facing the issue for the past few years and no one is resolving this issue.
Can you please look over this ?

Thanks,

total current flutuation in adambakkam,parthasarathy nagar,2 nd street,at total night
because of this all of the electrical items got damaged

There is a heavy voltage drop continuously in this area.. Im residing in Tellus Avenue Phase II, where the power problems exists for more than 2 months.. No proper care is taken.. The transformers arent there to boost up the supply or step up.. All the people are suffering in this area.. Please do the needful ASAP.. or let me know the situation prevailing in this area and what are the actions taht are going to be carried on..

Sub: Very bad voltage fluctuations in the area Panayur, chennai 119.

I dont understand why the EB is not fixing additional transformer or increasing the capacity of transformer in this area. More houses, hence air conditioners and hence lot of power consumption. The house at the last of the line suffers very badly.

All that the EB officials say - there is this problem through out TN.

Who is answerable - the EB department or the government?

Well, I dont want reasons. All that I want is solutions. Is there any solution to this issue or every body interested to pass the ball in others court?

NET RESULT: I (ALL PEOPLE) SUFFER.
Is there not anyone who is concerned about this condition in this state? Everybody speaks who is going to act on this?