[Resolved] Toshiba Laptop — laptop mishandling service | |||
Dear Sir, I purchase a toshiba laptop modal 6310 sr no x8119743k as on dated 21st march 2009, from LAPCOM computer and peripherals shop no 106 bajaj house 97 nehru place new delhi. Now i face many problems with this laptop . I went to the service centre for laptop service as on date 10th march 2010.my case id is this TIPL:OL:030410:37 . i am not satisfied with your service centre service . I visited on your Gurgaon service centre place in sec 14 gurgaon . I am also not satisfied with the service centre engineer also . When i visited the service centre i give my laptop in working condition and physically ok but i took my laptop back it not working and not physically ok . they broke my laptop from left side (front face ).Then i complain for this they are not agree for this . I also want to com plane for the behavior of engineers .they have no manner for how to talk with the customer and the have not good experience for how to repair laptop ,please take a suitable stap for this .I have face battery backup and mouse issue with the laptop. Please take a action againest this .sir please call me and suggest me . Thanks and regard N C bajaj 49 mc markat old railway road gurgaon [protected] [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
I HAD TROUBLE WITH MY LAPTOP SERIAL NUMBER 8A521552Q & I CALLED YOUR TECH SUPPORT & THEY TOLD ME IT WAS A SOFTWARE PROBLEM THAT THEY WILL CONNECT ME TO ANOTHER TECH SUPPORT & IT WILL COST ME $ 169.99 FOR THEM TO CLEAN IT U P. I BELEIVED THEM & I SAID GO AHEAD & FIX THE PROBLEM. I JUST FOUND OUT THAT I SHOULD NOT HAVE PAID THAT IT WAS IN MY WARRANTY. I BOUGHT THE LAPTOP NOV. 3 . I PAYED THEM WITH MY DEBIT CARD THE COMPANY NAME WAS I OKI. CASE NUMBER [protected]. MY BANK IS SUNTRUST[protected].. THEY BILLED ME 11-29-10. YOUR TECH SUPPORT SHOULD NEVER HAVE THATDONE I FEEL I, M GETTING ROBBED. PLEASE LOOK INTO THIS MATTER. THANK YOU JOE AMOROSO-1029-DUNCAN RD. WALNUT COVE, NC 27052
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