[Resolved]  Toyota Land Cruiser — AC failure

Ref: Toyota Land Cruiser VIN.JTMHV09JOA-5012489
Our Toyota was purchased for carrying VIPs in our Hotel and has done Only 7006 Kms.
The AC failed and we took the vehicle into Juba Auto Co.Ltd (The Toyota Agents)
.I asked them If it can be repaired on Guarantee but they want to know the sales agency.
Been the second owners, we have no record of the source of first purchase. ( I hope you can trace it with the VIN number.)
Juba Auto will not accept a claim without. this knowledge.
Being the worlds best vehicles, is it not supposed to have some sort of guarantee on a unit which has hardly been used?
I suppose most of the manufacturers have guarantee of 50,000 to 500,000 Kms
Waiting for you kind assistance
Yours faithfully


Mohamed Qayum
Email address; [protected]@yahoo.com
[protected]@hotmail.com
Fleet administrator
AFEX River Camp
Juba
South Sudan
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toyota
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1369
    Pending
    0
    Resolved
    321
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View all Toyota contact information