Tradus — Defective shoes delivered and till date not picked by them for exchange

Address:

New Delhi, Delhi

I purchased Reebok Shoes from Tradus.com on 11 October. This product was delivered damaged and as per their terms, we have to pay in either case. Also, they take money back guarantee and so but what will I do when I have no use of shoes at a later stage? I filed several complaints against their delivery and did not got any response from their end. When I posted on thier social networking pages and so, then they looked into the issue and scheduled for a pickup for package. I was promised this on today (19th October 13) between 3 to 6 pm, I had many urgent pieces of work but I left them all to return this. But nobody turned home for the pickup of the parcel. Now, After all the discomforts I want them to suffer and go through the same scenario as I had been. Kindly help