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[Resolved]  Travelport Holidays — HelpDesk To address Complaints

Greetings Customers Of TravelPort

We would like to draw your attention to the complainants and visitors that we have 30 people Customer center to address most of the issues addressed .Our contact nos are[protected] lines ) and[protected] lines ) .Emails can be sent to [protected]@travelport.in or [protected]@travelport.in .

Most complaints have been addressed .While there may be certain lapses we have mostly found that most complaints are due to oversight in terms of reading the terms and conditions of the voucher and at times not clear on what the entitlements are .

TravelPort works with 300 plus companies across the globe and has offices in India ,Dubai ,UK and USA .We have more than 200000 customers who have availed our services

We strive at all times to deliver to the best of our abilities more than promised .

We deeply regret any inconvinience and would appreciate that you bring to our attention any service issues that you may face in working with our Company .

Best Regard s
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Complaint marked as Resolved Aug 14, 2020

Complaint Status


[Jun 16, 2014] customer support has been notified about the posted complaint.
Complaint comments  3 CommentsShareTweet

Comments

I do not think there is enough awareness for the customer satisfaction from Travelport ppl.

I still face lot more issue interacting with the customer care numbers.

I made the payment and want to confirm about it. For past 2 weeks everyday I am calling up your customer care numbers and each time the representative says that she will call back and I don't see any call.

I also mailed on [protected]@travelport.in. It just reverted with auto-generated mail saying, "Your query will be solved. In case it is not, please contact customer care number"

I am not going to use/promote the travelport here after.
So true, very poor service by the customer care representatives.!
ive been calling travelport since past one and a half month now, for a watch against a coupon i got with my blackberry, and i am still regretting my decision why i couriered the Demand Draft and Coupon.
tried contacting in all possible ways, mail, phone. People there dont bother attending calls.

Even i second Satyam, i am never going to use or promote such a lame organization.
I am also one of you. Travelport customer support not given positive feedback. I called many time and waste my money but they guys not give response me and even when I called you again they were scowled on me.

Stupid.

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    Customer satisfaction rating
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    Complaints
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    Travelport Holidays Phone
    +91 22 2674 8000
    Travelport Holidays Address
    316 Woodrow Bldg Veera Desai Road, Andheri West, Mumbai, Maharashtra, India - 400053
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