TTK Healthcare Ltd — Courier not yet received to the consignee

Sir,
We have booked the courier to Baddi on 14/10/09 at pallavaran. The consignment no:C23865333 and it was not reached till date. The other consignment sent on 26/10/09 to the same company has been received on28/10/09. What happend to the previous consignmet? I have been register the compaint through phone on 27/10/09 and the complaint number is 1363709. The customer care service informed us that they will contact us within 24hrs.Till now they didnot contact us.
Please inform us the status of our consignment
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    6, Cathedral Road,, Chennai, Tamil Nadu, India - 600086
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