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[Resolved]  Ttk Health Care Services — non payment of my claim

dear sir, i met with an accident on 01/09/2012 due to road accident and firstly got admitted in bokaro general hospital, bokaro where after first aid and x-ray i came to know that there is fracture in my left leg and they will plant rod in my leg after operation, after getting such information my brother sent a mail to my tpa co, ttk health care after that after few days for more better treatment facilities i had left the bokaro hospital and after taking discharge admitted in neelam nursing home, chas where my operation was done and they advised me for complete bed rest for three months, after recovery i have sent all document to my tpa for reimbursement of my medical expenses. after receiving my documents the tpa sent a query and asked me for some more documents i have sent replies of all the queries along with relevant documents.after that the tpa again send me a letter for some more queries and a certificate from the first treated doctor that i have not taken alcohal at the time of accident than i rushed to my first treating hospital where they refused to provide me such type of certificate sowing their inability to issue, i again send the relevant documents and replied my problem to them i also requested them to make query with the hospital as because i have sent them a authorization to made any query with my treating hospitals but they never took it seriously and again send me a query for such type of certificate. i have sent a mail to their grievance forum [protected]@ttkhealthservices but nothing happened.my name is pradeep my ttk id no is che-ui-inoi[protected]a.
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Complaint marked as Resolved Aug 14, 2020
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    TTK Healthcare
    Customer Care Service
    Customer satisfaction rating
    75%
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    73
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    6, Cathedral Road,, Chennai, Tamil Nadu, India - 600086
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