To Anand D. Senthil,
Age : 34 Years
TTK Card Number : CHE-NI-GH[protected]A
Policy No. :[protected]
Claim submitted through West Bank Hospital, Howrah, West Bengal
Operation date : 26.11.09
Sir,
In reference to the above, I would like to inform you that in spite of the case being approved, I had to discharge the patient with full payment because of the delay in processing on your part. I also had to postpone the operation twice before because of the utter callousness on your part and I had to go through a lot of harrasment in the whole process. I didn't know that harrasment is a part of TTK's policy. We had called you at least 10 times on 28.11.09 and everytime the operators said that the case is still in process. The hospital had submitted the papers(break up in patient bill and discharge summary) at around 12 noon but the final approval didn't reach the hospital by 5.30 pm, the closing time of their administrative division in spite of the assurance on your part that it would definitely reach you by 5.30 pm. It being Saturday I had no other way but to discharge the patient by making the cash payment or I had to wait till Monday for further clarification. On being called one of your operators told us that the approval had been cleared but it could not sent due to software problem. I don't know if these kind of problems arise at the time payment only. I don't know if this is the way you deal with the party. Now you have got everything you required for this case to be approved and I would expect my money at the earliest. What else should I send you to get my payment? And I would also like to inform you that in the in the previous claim of the same patient I was supposed to get a disbursement of Rs 2000 something(according TTK Kolkata Branch) but I am still to receive it. And my credit card is credited every year faithfully on 1st April as premium to be harrased again and again. Would you please provide an immediate clarification to all the above?
Nirmalya Chakraborty Was this information helpful? | 
Tired of calling several time to find the status...
Some one please help me...
Card NO:-CHE-NC-T[protected]A
Claim No:-CHE-1210-CL-0003179
As i have applied for reimburse of the medical expences...
Submitted all the bills and the orginal USG report along with the orginal bills at first time itself to TTK bangalore near silk board...
later i called up to TTK call center to find the status...surprised that due to non presence o[censored]SG Report file has closed...im sure this may miss placed from bangalore respection team...
However now reference to the statement from call center some how, manage to get the Xerox copy for the same report and handover to Bangalore team reception(Divya) on (01-April-2011) and the reference number of this is 43292
Kindly consider and do the needful...as soon as possible