TVC Sky Shop — Non Delivery of Product - Order ID OW00039020

Hi,

I ordered a V-Slicer from TVC on 8th April 2012 (Order Id: OW[protected] It has been almost a month, and they don't have any updates for the product delivery yet. I call them every 2 days only to hear different responses from each of them. The responses fall in one of the following category.

a) We understand your problem, and I will make sure your product gets delivered in 5-7 business days.
b) This a hot selling product, and we don't have inventory.

I'm not sure how can a product get delivered when they don't even have inventory. The CSRs have very poor communication skills and keep repeating the same robotic text "Main apki pareshani samajh raha hoon"

When I ask them to cancel the order and refund my money, they say they can't cancel and refund. I am very disappointed with TVC, and after coming and looking at the gazillion complains that are registered against them, I am pretty sure they have a reputation of being cheat, clumsy, and unprofessional.

To top it all their website has malware and viruses all over, and probably even installs and runs viruses on all the visitor machines.