TVS Apache — about service in MEGHDOOTH

 
25 Reviews
 venugopalbhat
DEAR TVS,

I am venugopal bhat, workin for BEL( mob no.[protected]) sorry to inform you that i had a very bad experience with your service people the person incharge of service has used some harsh words which is not a right way to deal with the customer i expected a wash to my vehicle but i couldnt get it if this continues i should try for other way to take TVS service please give me a solution
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TVS apache — complaint about TVS MEGHDOOT ,COX TOWN

I am venugopal bhat, workin for BEL( mob no.[protected]) sorry to inform you that i had a very bad experience with your service people the person incharge of service has used some harsh words which is not a right way to deal with the customer i expected a wash to my vehicle but i couldnt get it if this continues i should try for other way to take TVS service please give me a solution
TVSMEGHDOOTH, COX TOWN, BANGALORE
I bought Apache RTR 106 four months ago (July 08). However, the color of my bike handle racer got damaged for some reason. I observed many other old bikes for which the color looks pretty good and without any problem.

Hence, I am really disappointed because I like my black Apache. I complained the same in one of your dealers when I have given my bike for servicing. For your information, I have given the dealer details below.

Shakti Motors, Erragadda, Hyderabad.

But, the dealer said they don’t give any color guarantee and they are not responsible for it. They suggested me to directly get in touch with you. I am sure it’s a manufacturing defect.

I anticipate some sort of customer service to get it corrected and hence, I am sending this e-mail.

I look forward for your support in this regard.

Thanks,

Regards,

Raj.
+[protected]
body vibration and engine vibration noise.they not give proper service to me.

Tvs Apache — poor quality of colour

Respected sir/madam,

My name is Yogesh K. Chejara and I had bought APACHE from you in December 2007 and after 6 month of that the colour of the silencer’s colour was burned due to heat of the silencer and initially colour becomes red and then started corrosion on it. I had not seen that in any other bike and think that it was due to low quality of colour so I had complain about that and told to change the silencer to the dealer. At that time I was told that my complain was told to the company and they would be needful.

Recently when 1 year of the guaranty completed I was told that the company could not do anything about that and refused my Apply by saying that it was not under guaranty.

Now colour of my bike’s body is also going to damaged automatically and it is not due to corrosion nor due to any other thing if it was not taken seriously it will cause problem to my bike.

It is not a problem of guaranty but it is the problem of poor quality of your colour/paint.
If I can’t get any quality after spending about the 61000/- rupees what can I do by getting the guaranty.

I hope that you will forward my complain as soon as possible to the company and I hope that TVS is a good servicing company and will help me about that.


Thanks,
Regards,


YOGESH K.CHEJARA
Dear Sir/Mam,

My Name is Mayur Madhukar Walzade, (Mob-[protected]) I owner of TVS Apache (RTR-160) Motor bike (Regn No. MH15CF0388 /REG. DT-07/11/2008). I face some problem in Bike long time (Right from the beginning ).Oil Leakage above side stand, automatically off the bike in running, and gear not operate smoothly. I visited 5 times in Sachi TVs Services Center (Add-RDV Chambers, Parijat Nagar, Bhosla Military Road, Samarth Nagar, Nasik, - 422005, India) for same problem but they are not able sort out this problem.

There is Person Mr. Amiat and Mr Adhav has checked my bike problem they told bike is ok but this is still not ok. Then make a call to TVS company here is person Mr. Amiat .he told me visit to services center they will serve you better. Then again I visited, they worked on my (Oil Leakage) problem, but now after 2 days same problem incurred again then they again worked on it but still they are not able to sort out this problem.

Services Center people not provide satisfactory answer why? & They r not even water washing the bike properly. Pls close this service center if u r not able to provide proper free service to customer. This increase ur sales as well as ur business.

I always go to the service center to change the Oil Seal but the manager always says that the part is not available (for 3month). I think if they change Oil Seal, problem will be sort out. Please help me in this regard to sort out same.

With Regards
Mayur Mahukar Walzade
[protected]

Tvs Apache — TVS not believe on its name

I am Nishank i am having TVS Fiero (2003) and i am planing to take the Apache Top Model (with rear disc) i went to nearest showroom and offer him to exchange the previous bike of TVS and they refuse my offer and said they never take it. If TVS is not believe on himself so how can a customer trust on TVS.


Thanks
Nishank Singh
Cell - [protected]
I had a Apache RTR160, i bought a brand new bike before aprox 7 months. Now the bike got a problem of self start its was not working at all, by servicing 5 times it didn't get proper repair. By changing 3times of that spare still it had a similar problem. I am highly frustrated. Is it a big problem ? . . . .
May kal[protected] monday ko apni TVS apache RTR service karane k liye surya automobiles par gaya tha. Kal mera panch din may tisra chakar tha.har bar mere sath unbehave hua .
Jab may kal gay to vaha k supervisor or employee ne mere sath batmeezi kari or marpitai bhi ki .Jab mene complain karne ko ka kaha to gandi language use ki gai...Jaha may gaya tha vaha ka addresh hai B-19 jhilmil industrial area, Delhi, ph. no 65979700...
May unki TVS company ki FIR kara chuka hu ...sath may consumer court may case bhi daluga agar jaldi ko faisla nahi liya gaya ...

mera bill no hai ...896 Apache RTR .Clour -RED, gadi no-DL 13sb2828..Chasis no.MB634KE4282N ...Regd-40130



Manoj chaudhary
A-303 MAIN PANCHIS FUTA ROAD hARSH VIHAR
PHONE NO.[protected]...
I bought Apache RTR on Feb 2009 last week (7 May)i met with an accident and the handle bar and front fork was bent a little and i felt this while i was riding. i left for service at one service station it was not rectified and also i left in another TVS service station and still i find the difference in riding. Moreover when i ride the bike over 60 Km/Hr my engine is vibrating and is not comfor to ride. I recide in Chennai.

Could you please support in bringing back the vehicles performance that it was before i met with an accident. I love my Apache and that i do not wish to sell it.
Looking forward for your support
DEAR TVS Services team,

I am venugopal bhat, workin for TTSL( mob no.[protected]) sorry to inform you that i had a very bad experience with your service people the person incharge of service has used some harsh words which is not a right way to deal with the customer i expected a wash to my vehicle but i couldnt get it if this continues i should try for other way to take TVS service please give me a solution

Bakbas TVS RTR & Services team
Sirs,
I would like to introduce myself as K. Arockiadass residing at Dindigul, Tamilnadu. I bought a TVS APACHE RTRFI BIKE from INDO SHELL AUTO AGENCY, COIMBATORE, TAMILNADU on 08.01.2009. As I reside at Dindigul, I service my vehicle at Premier TVS, Dindigul. For the past one month I am facing a problem with my vehicle battery. I registered a complaint with Premier TVS, Dindigul on 05.08.2009. They have attended the problem and even after that battery is not getting charged up and self start is not functioning and front panel display is not coming as well. My repeated effort to convince your service point to attend to this problem and get the battery replaced is in vain. I bought this bike with high hope of getting a good service of TVS. For the past one month also I got frustrated by the way your local service center’s handled my complaint.

I kindly request your intervention in this matter

Hoping for the best from TVS


My Vehicle No: TN 37BB 7765
Engine No: OE5N82004214
FRAME No.: MD634LE5882N04151

Regards,
Arockiadass
Mob: [protected]
Hai this is C. Ramu from trichy.This January 19th 2009, I had bought my "TVS APACHE FI 160" Bike from Sri Raj Agency, Karur Byepass road, Annamalai Nagar, Trichy-12. After 6th month, i have changed my rear Disk Brake, But Now (October 1st 2009) i had a similar problem, i am unsatisfied with the product, the service and warranty problem. Within one year, whether i need to change the disk twice is a necessary one? I need a satisfactory reply! I request you to take immediate action for this step. I have a hope that TVS will take necessary actions?

With Regards,
C. Ramu.
TVS is giving very bad products, i have TVS apache RTR 160 Fi it's the worst bike ever made from the dirty bikes of TVS, i am facing the problem that it has a noise from engine at[protected] RPM
the i left my bike for 2 days in the service station still the service guys are unable to find the problem.
i have an tvs apache rtr 160 i have purchased it last year in November . and i m facing problem when ever i visit there for my complaints they says that tis is not the manufacturing fault you have to take the insurance claim my tvs service center is at mayapuri delhi its is by the name sk tvs please help me as soon as posible
Dear Sir,
I agree with you because I am also facing the same problem related to black coating.

Anup Verma
Meghdooth Motors in M.G. Road has an so called authorised service station near Ulsoor. When you enter their gates, first you get an unfriendly look from the supervisors. They are not ready to listen to our complaints. Not at all customer friendly, probably an illiterate who does not understand what we talk.
With great dissapointment, we need to leave our bikes for servicing.

Now the worst part: At day end when you go to collect your bike, they first ask you to pay for the services and then make us sign that we have received the vehicle in good condition...Sounds interesting right? After all this, the supervisor moves the bike from the parking and takes it for a trial... Full Speed... What for, i really do not know...Comes back and Says " Everything fine Sir!!. Tuning also is done...and we have polished your bike too (at my cost) ". Well, polish?, I do not smell of any polish. In fact smell of diesel everywhere. I see my silencer is damaged... When i complaint about it... the supervisor gives me an nasty answer and denies anything damaged by them... Well I see the mechanics taking the bikes from the ground floor to the first floor as if they are in for dirt racing.
Next, with much disappointment I take the bike and after about 0.5 km, the bike starts acclerating by itself and jerks. Engine goes off and does not start for quite sometime and then again acclerates by itself.
I go back to the mechanic, he says, " Sir your spark plug is gone". Well, when i left my vehicle, nothing like that happened to my bike. But all of a sudden, all this? He changes the spark plug, adapter but nothing works.
At last he admits that when my Apache RTR FI was being tuned somebody damaged the cables and my bike was left untuned. Now the heart of an RTR Fuel Injection bike is the microprocessor that controls the activities of the engine... They lied to me saying that everything was ok and the bike was tuned.
When I asked the reason for the same, they shout back at me. Even the Manager there behaved rudely and said to come back with the bike after 4 days. Now on what guarantee do i drive the bike. What if the micro processor goes bad?
Meghdoot Service Station, at M.G. road has shown its true color by cheating a customer like me. tommorrow it can happen to anyone of you... Be aware.
please sevice my bike properly... A.KISHORE
mob.no [protected]

am having apache rtr 160 with rear disc yellow...
am living in chennai...i can feel my my bike engine was putting noise and vibration was increasing day by day...i compliant many times in SATHYA MOTORS chrompet...they asking 2 days time i gave it...like that 3 times i was i left service there and re service 2 times...totally 6 days they kept my bike...i have all the bill...i want my apache engine back...am ready to compliant anywhere...
Not only the Appache. No service is good in SATHYA MOTORS.
Dear Friends and ALL,

I Advice you not to purchase any TVS Bikes if you bought dont take it to service at SATHYA MOTORS, Chrompet.
They have very Poor Customer service and Bike Service. They are Good only is Stealing our spares.
Beware of your battery, and other spares. I saw more than three customers are complainting about their Batteries in Sathya motors.

For me my bike was only 1yr old i replaced my disk pad for my flame spending more than 400rs. now Totally by disk was gone.
now no disk brake is in working my bike.

In another TVS service center For my sis scooty, i said a problem in engine in 2nd Free service itself. they serviced poor and took her scooty pep again after a month a they get 3rd Free service coupon from her to reservice and the repeted the same after a month and also got her 4th Free service coupon after all Free service the problem presist and when we took the scooty pep back to them they inspect the bike and said engine was damaged and they ask for a huge amount to fix more than 3000 when the bike in only 8 months old. even after servicing by paying 3000 the problem repeated again after a couple of month and when we asked they asked us to replace the engine with cost halfth of the price of the bike and they refused to claim the warranty for engine. so we take the scooty pep to a loacl mechanic in our locality he fixed the scooty for just 800rs.

You can find their mistakes by taking your bike to any other service center but not at there. TVS Service centers never accept their mistakes and fix those.

Tvs Apache — finance

i have purchesed a bike of tvs apache 160 ,i am not happy with the finance company because the deler did not give me the origenal registeration certificate
My self Mayank garg live in mathura i have apache rtr 180. i have alot of problem on my bike like head sound, vibrating, front disc break etc mathura tvs work shop labour can not solve my problem plz send ur engineer as soon as possible to solve my bike problem my contact no. is [protected][protected].

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    TVS Apache - about service in MEGHDOOTH