[Resolved]  TVS Apache RTR 180 — manufacturing defect

Address:Rajasthan

my bike has just completed 20,000 km and authorized service centre says i need to change piston assembly costing rs.5500
i have taken care of engine oil and regular serviced my bike.
i want company to pay as it is a manufacturing defect.(i know as i am a automobile engg. myself)
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Aug 13, 2020
Complaint marked as Resolved 
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TVS Apache RTR 180 — silencer complaint

Sir,
I got TVS Apache RTR 180 on 13/02/2012, at the first service i saw that the silencer was damaged, i'm informed my dealer about this, and he heard that but he does not do anything,
To
The Manager
TVS Customer Care

I have bought Apache RTR 180 from Dugar TVS Indore on 15 July 2012 and during every free service i have complained them regarding the engine problem (that after every two-three months the engine oil is totally exhausted) which was not solved by them and after that i shifted to Bhopal and got it serviced from TVS service station in MP Nagar Bhopal where i again discussed the same problem but it was again not resolved and they told me that now engine would be opened but due to busy schedule i wasn’t able to give the bike to them at that time
I want to claim the warranty on engine but their staffs says that it could not be claimed since i haven’t refilled the oil from them during every service
I tired of visiting the service station again and again
Kindly do the needful as soon as possible or else I need to take legal action against the company..
Thanks and regards
Mayank Silawat
Email-silawat.[protected]@gmail.com
Mob- [protected]

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