Uco Bank — Amount debited from UCO bank account but cash not received

Address:

Bikaner, Rajasthan

Dear Sir / Madam,
My name is sunita khatri. I have an account in UCO Bank (JNV Branch) in Bikaner City (Rajasthan). I have tried to get Rs. 3500/- from AXIS Bank ATM from Bairagarh,(M.P.) on 1st July 2010 but i did not receive any cash and i did not get any receipt too but Rs. 3500/- were deducted from my account. I talked to the AXIS bank but they said that they can't do anything please contact to your Bank. So I wrote an application on 20th July,2010 to the UCO Bank, Bikaner where my account is and they said that you keep checking your balance. you will receive the cash within 2-3 days. Its about 21 days already but i didn't get any cash. I have visited the bank several times but they are saying the same answer. Please help me as i need this money urgently. I have heard if the bank is not solving these type of problems in 12 days then the bank will be charged Rs. 100/- per day and this amount will be credited to the customer's account.
Kindly solve my problem as soon as possible. I am posting the detail of my account and also the ATM id where this problem occured.

Bank Account No.- [protected]
ATM ID of AXIS Bank, Bairagarh- S1ac5691
Date of incident- 1st july,2010
Time- 2.14 pm approx.

If you need any other detail then please contact me at my mail address- [protected]@gmail.com
mob no.- [protected]