[Resolved]  Uninor — Against Illegal Phone Call Charges

Address:North 24 Parganas, West Bengal

I am a Customer o[censored]ninor Mobile Company
I have Recharged Promo o[censored]ninor Connection of Rs. 63/-
as per Company Concern that after Recharging of Rs. 63 customer get 60000 sec. to talk Uninor to Uninor Customer But I have Still 17000 sce. and I am talking with an Uninor Customer for that reason my balance shuld be deduct from my promo balance but they deduct my main balance
after that I made a call Uninor Customer Care (Name Tanmoy Halder) to know why they deduct my main balance. but he told me that promo is not active that time so they deduct my main balance, But I have chaked after That still My Promo Balance Have.
so I told him to return my deductible balance, but he told me to call back after 4 hours.
to talk about the mater, and same time i told him provide me complane no.
they did not provide any complane no.
this not first time i have faced this problame two times in before, uninor customer care told me to return my amount but still i did not get any balance from there side
that's why i have decided to make complane against tham through this system

I hape I will Get Bater Result as soon as possiable
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uninor / Telenor
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1816
    Pending
    0
    Resolved
    712
    Uninor / Telenor Phone
    +91 90 5909 0590
    +91 91 2509 1121 (From Uninor Number)
    +91 91 2209 1220
    Uninor / Telenor Address
    1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Uninor / Telenor contact information