[Resolved]  Uninor / Telenor — amount deducted from bank account but didn't credit in my mobile no.


My money was deducted from my bank account but my recharge was not successful. I did a upi payment of 299 on telenor.in website for recharging my father's number that is [protected] but it was not successful.
During the whole process the webpage was closed after the payment but then i got an email saying it doesn't happen usually don't worry your will not be deducted but still my bank account balance deducted by rs 299 and i want my money back and i don't want to do the recharge. On registering my complain first they refused and asked me to wait 4 hours then they told me i have escalated your complain please wait till 12th march. Why would i wait 12th march i want my money back.
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Mar 9, 2018
Complaint marked as Resolved 
First they told me to wait 4 hours after waiting for 4 hours when I called them they again told me to wait till 12 March. Why I would wait so much for my hard earned money.
Uninor / Telenor customer support has been notified about the posted complaint.
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