[Resolved] Uninor — Activated MY MUSIC service 3 times without any request | |||
I have UNINOR mobile card ([protected]). Earlier ,they have started My Music service without my request and charged me with Rs 40. I tried many times to close that service , at last they stopped it but didnt returned my money back. Last month they had again started service "My Music" without my consent and charged me with Rs 40. renew notification arrived just before 6 Hours with message If you want to Deactivate this service Message DCT MM to 52211, as i replied with same ,system respond that Invalid Key word. I talked Three times with Customer Care Executives Prakash (on 25/04/2011), Soheb and Bhumika (26/04/2011), all three given different answers said use Key Words. DCT MY , DCT MY MUSIC and DCT My Music rescectively but no success, every time i received msg like: "Dear Customer We cannot process your request since you have entered the wrong keyword...." I also requested them to deactivate my service from their side, but all said that we can not do it from our system. Today (26/04/11) again Rs 10 deducted from my account with msg: Your Subscription to MY MUSIC service has been successfully renewed and you have been charged Rs. 10.0 for next 10 days. If i keep low balance Company sends msgs for: please recharge you have low balance, If i recharge and keep balance they activates services without any requests... Kindly suggest me the solution for same. Thanks in advance. Regards, Rajendra Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
yes!! i had the same problem about that "my music " o[censored]ninor's .they have activated it without
my permission and charged Rs.10 . to deactivate this service just send DCT MM to 52211 . it worked for me, as it was a Chennai number . but they wont refund your lost money.. :( . this happened 2 times for me..
my permission and charged Rs.10 . to deactivate this service just send DCT MM to 52211 . it worked for me, as it was a Chennai number . but they wont refund your lost money.. :( . this happened 2 times for me..
yes i have the same problem about that "my music "o[censored]ninor.they have activated it without my permission and charged Rs.60 to deactivated this service just send DCT MM to 52211 it not worked and last two month renew.
UNINOR — Service activation without Any requests
Without any activation they activated my music pack and take 30 rs for rent. I have called customer care then not response properly. Take any action on this my no is [protected].call & msg
NON CALL & NON MSG ARE CLOSE COME TO MY MOBILE NUMBERlost my sim
i have lost my cellphone so pls deactivate...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 90 5909 0590
+91 91 2509 1121 (From Uninor Number)
+91 91 2209 1220
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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SHAME SHAME Unninor, Sold your C... to me 105/- only