Uninor — TALKTIME NOT RECEIVED

Address:

Akola, Maharashtra

Sir,
I had recharge my cell no.[protected] on 9th of July, 2011, with Rs.33. In that recharge I have to get Rs.99/- as per the scheme. But I had get talktime of Rs.49/- only. Then I called to customer care for the talktime, he assured me that the remaining talktime of Rs.50 will get after 48 hours i.e. in 4 days after recharge. Then I wait for 3-5 days more. Then I complaint to cust. care about it, they assured me that the complaint will be solve upto 12.00 at night on 18/07/2011. Then also I didn't get talktime. Thereafter I called on 20th July, customer care representative had transferred my call to his seinour, he assured me that your complaint will be forwarded to Technical Dept & will resolve in two days a telephone call will receive you in that regard. But thereafter also matter is pending. Now every day I call to customer care & they were giving me fake assurances. Now I am suffering with loss of talktime. How can I beleive on them ? Please solve my problem. .... Ajay Lambe, Akola, Maharashtra ([protected])