Uninor — Balance Deduction Without Network

Address:

Koderma, Jharkhand

My balance is deduce when network is not in my cell.....
my no. [protected],
Rs 30 Deduced nd Customer Care say that u have pressed ny key to activate the islamic service but i m hindu.
how & why i will subscribe this service.
i dnt knw.
They really frustrated me .....
I need my balance back to my sim.
Even customer care talk to me roughly o[censored]NINOR Service man.

This is happened in dated.:=> 14.06.2013 in evening.
and i know the balance deduction in morning and i call to customer care they said u have activated islamic pack in evening but at that time there was no network o[censored]NINOR.
then customer care is also a cheater when i call to connect with manager they connect with their own other representator not to the officer.

They are really hurt me.badly........................

I want my money back simply.....

Sir Customer care plz.....help me out with these issues.....