[Resolved]  Uninor Mobile Service Provider — Unauthorized deduction of Amount

Uninor Mobile Service Provider — Poor service

I just bought a Uninor number but though i have had for a few days, I am very disappointed. I have submitted all the required documents as per their form but a few days later my number was blocked. I went to resubmit the documents once again but a few hours later the number was blocked. The reason given being incomplete documents. I have so far submitted more documents that they have asked for. I am not an Indian but have done as per the requirements for foreigners. The last time i called their customer server (9/72010 between 4:17pm to 5 pm), I was met by a customer service representative who could hardly speak English and all he could do was to giggle and put me on hold for the entire time. I have done all am supposed to do but I think I will have to report them to consumer court. my email is [protected]@yahoo.com

"Dear Sir,

Thank you for contacting UNINOR.

Kindly share your mobile number __________

We request you to check with the retailer to whom the documents have been submitted, and we would be able to activate the services on receipt of the documents.

We require your kind co-operation in this matter.

Please contact us in case of further queries.

Regards,

Customer Service Team
UNINOR
"

UNINOR — deducted amount from my balance

my uninor phone number [protected] between 27th feb to 1march company without my permission activated my unlimited music service and deducted 60rs frm my balance,and when i called customer care they told me you will get refund back but till today they have not refund me my balance now they refuse to give back my refund.plz help me out for this type of fraud commited by company.my other mobile number is [protected].The customer servise is very bad,they are disconnected the line without my intimation and screaming upon me.

my name is kapil dev arya and my mobile no is [protected] when i was using the internet from mobile that time i got massage that to ur mobile model club service is beening activated and service been charged 5 rs for one dey but next day i call to customer care to disconnect the service but they did not disconnect the service and next they charged 90 rs i done the complain and my complain no is[protected] . ur customer service care is very poor .so do some need ful.

UNINOR — not getting internet in mobile

i already recharged Rs.47 in mobile number [protected] for 1 GB data for mobile internet 1 month validity on 07/09/2012 till i did not get internet facility on mobile please find the fault and given me the service.


thanking you

Unauthorized deduction of Amount


After several complaints, till now there is no action has been taken.
On 14.04.2013 the amount of Rs 30/- deducted from my balance of Mobile no-[protected] with out informing me. It is happened regularly for which I am facing problem with the uninor service provider. Pl. arrange to make necessary steps to get back the same & it should not repeat again .
I am very thankful to you for taking the necessary steps.

On 15.04.13 & 16.04.13 again deducted Rs3/- from my balance. Please look into this matter.
It is very difficult to recharge & also I am not able to use STD package where as I have taken the STD package by charging the Rs 59/-. Pl. consider the case.
Also they are disturbing by phone calls regarding music & messages. Pl. let us know the action to be taken for solve the same for which I shall ever thank ful to you.

Dear Sir,

I received the massage on 18th may and 19th may '2013 and after recharge i received also same kind of massage from Uninor up to 2-3 days for Recharge worth Rs.198/- and get 2 months validity. From that massage and confirmation with customer care center i recharge worth Rs.198/- but i just received 28 days validity.

Now when i call in customer care center they are not given me proper response. so, please take a proper steps.

last dialled cals

plzz will u tell me the dialed cal list of [protected](uninor) on 28/04/2013--in between 9am-11am.