[Resolved]  Uninor Mobile Services — One sided activation of "My Movies" on 15-9-12 on Mob.No.[protected]

Address:

Surendranagar, Gujarat

a Message was flashed all of a sudden on 27-8-12 at 08.47.21 p.m. on my Uninor Mobile No.[protected] that "My Movies" services is activated and deducted Rs.7/-. Immediately approached by me and at 09.01.22 p.m. on 27-8-12 I deactivated the said services. Then, I lodged complaint by E-Mail to [protected]@uninor.in and I was replied that said services is deactivated but they refused to refund Rs.7/- arbitrarily deducted by them without my consent or request. Then, I again E-Mailed them to give me name and address of the appellate authority for preferring an appeal against the decision of refusal to refund, but they have not replied and, hence, this grievance before your honour.
Kindly direct Uninor authority to refund to me and restrain them from harassing and torturing customers.

- Vijay Vinchhi.[protected]