Uninor — Non Resolving of Complaint

Address:

Ahmedabad, Gujarat

I have been facing a problem of non-connectivity of a particular Uninor number in Kolkata since more than 2 weeks. I tried to get in touch with Uninor customer complaint 198 and as per recommendation tried out all options suggested, even changed my mobile. Last week after three more complaints last week Uninor has given me a complaint number [protected] and I got call from the Uninor Tech cell, who inturn appraised of a temporary problem and confirmed that they will solve this in no time. On 12 May 2012 thru a sms the said complaint termed solved. But till today (14 May 2012), the complaint remained "as is, where is". Some Mr. Mehul in the complaint told categorically refused (at 10.08 AM on 14 May 12) to renew the complaint saying, it is deemed solved and no further complaint can be taken. When insisted to talk to senior officials / tech personnel, I was put on hold for a long time completed with disconnection of the complaint call.

Kindly Help, I feel helpless here...