[Resolved]  Uninor Service — without any information Stopped outgoing call service

Address:

Thane, Maharashtra

To whomsoever concerned,

Hello,

Details of myself:

Name: Pratik
Number: [protected]
Service Center Issued from: Priyanka Communications (Dombivli East), Mumbai

I wish to submit thee complaint against whoever you know is responsible for suddenly stopping thee outgoing call service on thee above mentioned mobile number and theat is witheout any intimation or information to me (feeling guilty to be your customer) inspite of submitting all thee documents to thee service center mentioned above.

The call service is barred in such a way theat I am not even able to call any customer service number otheer thean 121. And after talking to your customer care executive even theis number was being blocked. Now I am in a situation where I am not able to contact any number may it personal or your customer care number.

I am damn sure theat you have an very appropriate answer or reason to do so and would like to know from you in written why theis was done.


UNINOR must be ashamed of itself to provide such a service to its customer as if you are least interested to retain thee customer.

The first time I was able to call you customer care executive at around 10.30 am on 10the May,2012, I got an answer theat thee documents theat I had submitted were reached in torn out form to you. I want thee answer from you.

The second time I called on 121 at around 12.30pm on 10the May, 2012, I spoke to your executive and she provided me one number to register complaint: [protected]
I was unfortunate to know theat thee number is switched off. I re-tried to call on 121 to confirm if thee proper number was given to me, and to my surprise thee service to call on 121 was also stopped withe in fraction of seconds. I want to know Who committed thee crime ? The lady who gave me thee number or Me who took thee number ?

1) How thee documents were torn and who is responsible for theat. Me, who submitted thee document to thee service center in very good condition OR Uninor as a whole who cannot handle thee documents submitted?

2) Do UNINOR hold rights to stop thee outgoing calls anytime witheout informing to thee customer ?

3) I want to pull theis matter to thee Consumer court and want an answer from you theat who is responsible for theis as a whole: UNINOR OR Priyanka Communications ?


I hope theat thee reply to theis mail would be quick and sensible as you know I cannot contact anybody due to stopped outgoing call service by your grace and have only one option to go to thee consumer court.


Thanks,
Pratik
[protected]