[Resolved] Uninor Services — Complaint about deduction of balance unnecessary

Vaibhav_jnpt

from Noida, Uttar Pradesh

Address:

Raigad, Maharashtra

I am Vaibhav V.Patil. from Navi Mumbai I have the uninor mobile no.[protected]. I am continuosly face problem with this no. Currently I was activate internet service on this no. But today(03/04/2012) when I was surfing on internet I have the balance 114.47 Rs. But after some time when my surfing was finished then I was got one massage and deduct my balance Rs.5 after some time I was got another massage and deduct my balance Rs.99 . after that I was call the costumer care no. and talk to your costumer care executive and deactivate this service. But he didn’t get proper information. I was facing problem unnecessary .

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Aug 13, 2020

Complaint marked as Resolved

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Comments

VT. ANANTH KUMAR

from Bengaluru, Karnataka

I called your customer care at around 10.45pm your cc representative attended, but they don't know talk with there customer also they are not accepting my request in addition before hearing my request they can't / don't expose in their identification, I am being a customer asking their names that fellow told i am bhaskar before that calling he said i am madhu, before that same voice attending his name madhu lied that so many times my caling dont respond instead of they hearing my request they both are customer person using im- parllimentary language with me after that your cc rpestative locked my number .i dont know how and why?. if recieving my mail may i wants how find who r u stop my outgoing call also i want complete details about my balance 26.27, 28, 29, 30, 31st july . hoping your healthy reply within 10 minutes, 6 hundread seconds otherwise, i hope there is no remidy to knock the door of consumer court form Mobile no [protected]