[Resolved]  Uninor SIM — Discrepancy in balance

Address:

North 24 Parganas, West Bengal

I have been using uninor sim for the last six months.I use to recharge RS.197.00 before the scheduled last day of recharge and as a result, my U to U and u to other mobiles account have been carried forward accordingly. 8th of each month is my recharge date. according to your customer care my U to U balance was 8970 minutes and U to other mobile balance was 1310 minutes till 2nd of March-2011.Though last date of recharge was 8th, I have recharged to-day the 4th instant as I am going to Assam to-morrow. I am astonished to see that after recharging my U to U balance reduce to 2000 minutes and U to other mobiles balance to 700 minutes ONLY.How could it be?
I am being a GAZETTED OFFICER of PUBLIC SERVICE COMMISSION, WEST BENGAL,I WANT YOUR IMMEDIATE INTERVENTION INTO THE MATTER AND MY BALANCE RECTIFIED.

Seeking your prompt action in this regard and let me know by e-mail


Sasanka Sekhar Chatterjee

[protected]