Uninor — unnecessary amount deducted

Address:

Thane, Maharashtra

Whenever I recharged my phone for more that 100 Rs the amount of Rs 15 to 30 rs get deducted .After contacting the customer care they just provide the silly reasons that this service is activated or renewed recently today itself my 15 rs have been deducted & the reason the Customer service provided was as it has been renewed so no refund will be provided but i have never renewed any service .please take the matter into consideration