[Resolved]  Uninor — updation of website. Opening of new uninor shop, Poor response from the customer care

Address:

Ahmedabad, Gujarat

From: Kanubhai Manilal Ajmera Mobile No. [protected]

Dear Sir,
I am a prepaid customer o[censored]ninor. my Sim card was blocked without any valid reason. On approach to customer care, I was told to visit Uninor Shop. I asked for the address of the shop and I was told to send SMS from my mobile. I told them, that sim card is blocked and I unable to send SMS on given No 50007. Hoever they said, we are unble to provide address on phone. Ultimately I get the address from the Website. I visited given address at Bopal 8 Kms. away from my residence.With the surprize I came to know from the nabour shopkeeper, I was told most of the time shop remains closed and nobody knows when it is opened. Then I visited another shop at Ellisbridge, 18 Kms away. Icame to know from the mobolishop that uninor shop was closed after few days of the openning. Then i visited another shop, my work was done I have to travell 28 Kms.approx., Imust get compensation for the harrasement caused by the uninor for blocked my card without any reason and to west my time and Auto Rixa charges I spent about Rs. 150. The population of Bodakdev, Vastrapur and Settlelite area is about 7 lacs and no shop is provided,.Further the resposnse from the customer care found to be irresponsible. Hope I will definately get compensation for the mental agoney,consuption of time and money too.