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Unit Trust of India Mutual Fund [UTIMF] Complaints & Reviews

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Updated: Jan 7, 2026
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Unit Trust of India Mutual Fund [UTIMF] reviews & complaints page 43

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S
SharathS
Feb 16, 2013
Resolved
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Address: Bangalore, Karnataka

Hi,
We had bought a insurance on 23/03/1994. That was a Children's Gift Growth Fund-1986. And the certificate no is :- [protected] under the name of S.Sharath. And the maturity date on it is 22/03/2014. But we have lost the original bond and we are getting few letters stating cancelled copy of check and we don't understand what is happening. So If you can help me out what to do in this situation. And we would like to know whether it is already encashed. Please reply to my mail id ie. punk.[protected]@gmail.com

Regards
Sharath
Aug 13, 2020
Complaint marked as Resolved 
Dear Mr. Sharath,

We have seen your above query and wish to inform you that the reply has been sent to your Email Id mentioned in the query.

We thank you for investing in UTI Mutual Fund and assure you best of our services at all times.

Regards,


For UTI Mutual Fund, Dept of Operations
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    A. Panneerselvam
    Feb 13, 2013
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    Address: Tamil Nadu

    Dear Sir, I purchased 157 units o[censored]nit Scheme 1964 about 20 years ago. I have moved to a different house since then. I have not received any communication, and I do not know the status. I would like to redeem the units now. Could you please help? Thanks.

    A. Panneerselvam
    email: [protected]@hotmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Mr. Paneerselvam,

    We have seen your above query and wish to inform you that the reply has been sent to your email ID provided in the mail.

    Regards,

    For, UTI Mutual Fund
    Dept of Operations
    Dear Sir,
    I have transferred to 132 units o[censored]nit Scheme 1964 about Nov.2003 ago. I have moved to a different house since then. I have not received any communication, and I do not know the status. I would like to redeem the units now. Could you please help? Thanks

    SMT. ARUNA PANDIT

    EMAIL : [protected]@gmail.com
    sir i want my bond certificate on my address.
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      S
      Swati Matura
      from Kargil, Jammu and Kashmir
      Jan 16, 2013
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      Address: Uttarkashi, Uttarakhand

      Sir,

      I am D.S Matura, i have taken the Rajalakshmi Unit Scheme Bond of 500 units on maturity amount excluding bonus Rs. 105000. Unit certificate No. R[protected] at Uttarkashi on 30/12/1992 on my daughter' Sakshi Matura's behalf. when approached to Dehradun based head office they informed me that bond has no value now it is declared dead and closed now and they will be refunding me with Rs. 17000 only. They did'nt either informed me earlier about this so that i could have relocated my money to some other profitable investment. Please kindly help me out to get my bond money.

      Thank you
      Aug 13, 2020
      Complaint marked as Resolved 
      Help!!!
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        J
        J. Goveas
        from Mumbai, Maharashtra
        Jan 16, 2013
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        Address: Mumbai City, Maharashtra

        I had submitted my units for redemption at UTI office at JVPD Scheme on 7 january 2013. I am a senior citizen and I need money. Till dat the proceeds have not been sent to me.or to my account.

        Mrs. J Goveas
        Aug 13, 2020
        Complaint marked as Resolved 

        Unit Trust of India — Wrong Redemption of my units

        Wrong Redemption of my units.the request was never given by me in person.for your ref Reg FoliNo:MU[protected] Investor ID No:[protected]
        Fund name:Master Growth 1993
        No.o[censored]nits.:1000
        Dear Sir,

        We have seen your above query regarding non receipt of repurchae amount.

        In this regard, for conveying you the status we request you to provide further details as certificate no., folio no. or membership no. of your investment.

        Thank you for investing in UTI Mutual Fund and assure you best of services at all times.

        Regards,

        For UTI Mutual Fund, Dept of Operations
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          P
          pazzy
          from Kolkata, West Bengal
          Jan 11, 2013
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          Address: Bhagalpur, Bihar

          Sir,
          My father buy 700 unit o[censored]ti scheme clause 11....I want to know the value of following certificate no..[protected], 93 ,94 ,95, 96,97 ,99..
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            sushil_1958
            from Mumbai, Maharashtra
            Jan 11, 2013
            Resolved
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            Address: Maharashtra

            To,
            UTI Mutual Fund
            Ground Floor, Lotus Court Building,
            Office No 196, Jamshedji Tata Road,
            Opposite Samrat Hotel,
            Churchgate,
            Mumbai - 400020

            Sub: Dividends & statements of Account – UTI Master Plus & Master Gain 1991
            Dear Madam,

            As per our telephonic talk. I am not recd below four statements of dividends.

            Our Folio Nos:
            1.[protected]
            2.[protected]
            3.[protected]
            4.[protected]

            Kindly check your mail id [protected]@uti.co.in also....
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sir,

            We have seen your above query and wish to inform you that the reply has been sent to your email ID provided by you in your mail.

            Regards,

            For, UTI Mutual Fund, Dept of Operations
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              J
              jikatt
              Jan 9, 2013
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              Address: Ernakulam, Kerala

              K.M.JOSEPH ,708G FLAT DD GOLDEN GATE , PALACHUVAD,PADAMUGAL ,KAKKANAD, KOCHI 30
              Ref- My SCUP NO. SC[protected]
              I invested money in UTI in the Senior citizens plan years back. I was given a court verdict in my favour with compensation against UTI to have the cashless facility of hospitalization treatment for Ayurvedic treatment.But the UTI was trying to evade the verdict and so again I approached the Consumer court , Kannur,kerala. Only after the court sent an arrest warrant to the Chairman, the UTI obliged to pay the compensation.The UTI gave me the list of ayurvedic hospitals with which they have an agreement .SO I availed the ayurvedic treatment in Amala Ayurvedic hospital, Thrissur, Kerala IN 2008.Based on their letter and the court verdict I got admitted again in the Amala Ayurvedic hospital, Thrissur,Kerala on 16 august 2012.When the hospital contacted the UTI the Amala hospital was informed that no hospitalization is permissible.Immediately I contacted the UTI Thrissur branch manager, Regional manager, chennai,Chairman UTI. Since I could not get any information from from any one of them I sent a series faxes,registered leters and emails to them.The uti authorities kept mum and finally when I sent fax that I would take legal action, they sent fax to the hospital to avail the cashless hospitalization facility on 22SEPTEMBER 2012 and I was discharged from the hospital. So far the UTI has not disbursed the amount to the hospital even after three months. Now the hospital is asking me to pay the amount since the UTI has not paid them.The uti is actually delaying and troubling me like this which is against the court verdict.Therefore I request you to take action for the redressal of my grievance. Since I am now in Taiwan with my daughter I request you to communicate with me in the email [protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                sushil_1958
                from Mumbai, Maharashtra
                Jan 3, 2013
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                Address: Maharashtra

                I am trying to contact no.[protected] / [protected] but ur mobile came The vodafone no. not accepting any calls try to after some time / another no is coming totally busy. So how can i contact to u, & solve the problem
                Aug 13, 2020
                Complaint marked as Resolved 
                To,
                UTI Mutual Fund
                Ground Floor, Lotus Court Building,
                Office No 196, Jamshedji Tata Road,
                Opposite Samrat Hotel,
                Churchgate,
                Mumbai - 400020

                Sub: Dividends & statements of Account – UTI Master Plus & Master Gain 1991
                Dear Sir,

                We had sent letters to your Churchgate office to get details of Dividends and statements from beginning till date. But your staff is not accepting the letters as they do not want to respond in writing. We are getting oral details which are incomplete.
                Our Folio Nos:
                1.[protected]
                2.[protected]
                3.[protected]
                4.[protected]
                5.[protected]
                6.[protected]
                7.[protected]
                8.[protected]
                9.[protected]
                Dear Mr. Gupta,

                We have seen your above query and wish to inform you that the reply has been sent to your Email ID registered in our record.

                We thank you for investing in UTI Mutual Fund and assure your best of our services at all times.

                Regards,

                For, UTI Mutual Fund, Dept of Operations
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                  S
                  swapan bhaskar
                  from Gurgaon, Haryana
                  Dec 25, 2012
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                  Address: Punjab

                  I'm having 100 units, 400 units, 20 units, 80 units, 40 units vide units certificates no.[protected] dated 01/07/92,[protected] dated 20/07/92, [protected] dated 09/02/94, [protected] dated 09/02/94 and [protected] dated 01/07/96 respectively with my address as Ms. Sarita WS 128-129, Basti sheikh, Jalndhar with second name Mr. Chaman lal mehandiratta. I wish to know that how i can get these units redeemed and what is the present value of these units. Kindly send me the information at "[protected]@yahoo.com"
                  I will be thankfull for early response.
                  Thanking you.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Mr. Bhaskar,

                  We have seen your above and wish to inform that the matter has been taken up with the concerned registrar. You will receive the reply shortly.

                  Regards,

                  For UTI Mutual Fund, Dept of Operations
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                    G
                    girishkumar3066
                    Dec 10, 2012
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                    Address: Uttar Pradesh

                    Sir,
                    I had purchased an UTI - CBF Folio #[protected] for my daughter RAKCHHITA SABHARWAL (Spelling mistake) That time we did not notice But her name in all oTher documents is RAKSHITA SABHARWAL pronunciation is same.
                    I recived cheque # 10924809 amount Rs. 23325.08 dated 15-May-2008 from M/s. Karvy Computer Share Pvt. Ltd. Hyderabad, on The name of RACHHITA SABHARWAL due to spelling difference bank did not accepted & our agent Mr. Sushil kumar sent cheque back to M/s. Karvy computer Th request to change spelling wiTh all documents.
                    After so long & many time we sent Them proof like photocopy of bank passbook passport affidavits but same delay now i am so disappointed from Them That i registered my complain to you.
                    I hope you will do The needful to get my payment.
                    Thanking you,
                    Girish C Sabharwal.
                    FaTher of Rakshita Sabharwal
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Sir,
                    I had purchased an UTI - CBF Folio #[protected] for my daughter RAKCHHITA SABHARWAL (Spelling mistake) That time we did not notice But her name in all oTher documents is RAKSHITA SABHARWAL pronunciation is same.
                    I recived cheque # 10924809 amount Rs. 23325.08 dated 15-May-2008 from M/s. Karvy Computer Share Pvt. Ltd. Hyderabad, on The name of RACHHITA SABHARWAL due to spelling difference bank did not accepted & our agent Mr. Sushil kumar sent cheque back to M/s. Karvy computer Th request to change spelling wiTh all documents.
                    After so long & many time we sent Them proof like photocopy of bank passbook passport affidavits but same delay now i am so disappointed from Them That i registered my complain to you.
                    I hope you will do The needful to get my payment.
                    Thanking you,
                    Girish C Sabharwal.
                    FaTher of Rakshita Sabharwal
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                      K
                      kirankumarikanchan
                      from Bengaluru, Karnataka
                      Dec 5, 2012
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                      Address: Gaya, Bihar

                      Dear sir,
                      I am a holder o[censored]TI children's gift growth fund unit scheme, 1986 . My details are:
                      Unit certificate no-[protected]
                      Date of purchase:22/10/1997
                      Date of Maturity: 17/09/2018

                      I want to know the status of my account. How much amount has been collected on this account so far? this is urgent and I request you to respond by mailing the details to be immediately. looking forward for your response by the earliest.

                      Please mail me the details on [protected]@gmail.com

                      Thanks a lot.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Kiran,

                      We have seen your above query and wish to inform you that the matter has been taken up with the concerned registrar. You will receive the reply very soon.

                      Regards,

                      For, UTI Mutual Fund, Dept of Operations
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                        J
                        jmohanmit
                        from Arakkonam, Tamil Nadu
                        Nov 12, 2012
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                        Address: Vellore, Tamil Nadu

                        UTI - Unit Trust Of India: Folio - [protected]

                        Dear Sir,

                        The subject investment was made in 1993;
                        Its almost 20 years now, my matured amount was not settled by UTI;
                        I have written many mails to UTI and higher government authorities, its is waste of time.

                        UTI being a public organisation, playing a delay tactics in returning the maturity amount.

                        I am tired and sick of writing to UTI;

                        I need your help getting my maturity amount back.

                        Kindly do the needful.

                        Regards,

                        Y. Pamme Leena

                        34 Anna Street,
                        Kamaraj Nagara,
                        SHAW Nagar,
                        Arakkonam – 631004.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          H
                          hraj17
                          Nov 1, 2012
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                          Address: Ahmedabad, Gujarat

                          hi !
                          my father invest some money in UNIT TRUST OF INDIA MASTER EQUITY PLAN 1993.......i just found some certificates of them.......can u please guide me how can i find the recent value of it

                          thanks
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Sir,

                          We have seen you above query. We request you to provide correct Unit Certificate No., Folio no. and distinctive no. o[censored]TI MEP 93 certificate or forward us a scanned image of the certificate to enable us to look into it and advise you suitably.

                          Regards,

                          For UTI Mutual Fund, Dept of Operations
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                            S
                            surendrasinh
                            from Bengaluru, Karnataka
                            Oct 22, 2012
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                            Address: Anand, Gujarat

                            Sir,
                            I have invested money as per below statement. Still to day I have not received any
                            money from the company or no information from the trust.

                            Details are as under:
                            UNIT TRUST OF INDIA GMIS - 1991 7 YEAR MIS
                            Unit Certicate Nos.


                            1 UNITS 600 [protected]
                            2 UNITS 200 [protected]
                            3 UNITS 500 M [protected]
                            4 UNITS 500 M [protected]
                            5 UNITS 300 DF[protected]

                            Hoping for favourable reply urgenlty.

                            Thanking you

                            RT Khengar

                            Ratnasinh Thakorsinh Khengar
                            16, Nityanand, Ganesh society
                            Behind Panchal Hall, Near Town Hall
                            Anand 388001 Gujarat state
                            Phone :[protected] Mobile :[protected]
                            Dear Mr. Khengar,

                            We have seen your above query and wish to inform you that the matter has been taken up with the concerned registrar. You will receive the reply very soon.

                            Regards,

                            For, UTI Mutual Fund, Dept of Operations
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                              parth.xtr
                              from Amravati, Maharashtra
                              Oct 17, 2012
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                              Address: Amravati, Maharashtra

                              My name is Satish Vora,my grandmother Smt. Padmavati Vora took RAJLAKSHMI UNIT SCHEME
                              Certificate No.:- R[protected]
                              No o[censored]nits:- 500
                              Name of Holder:- Sonia Deven Vora
                              Date of Maturity:- 8/10/2013

                              Please inform me what to do for to get funds back with RETURN!!!!
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Sonia,

                              We have seen your above query and wish to inform you that the matter has been taken up with the concerned registrar. The reply in this regard will be received by you very soon.

                              Regards,

                              For, UTI Mutual Fund, Dept of Operations
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                                P
                                pandurangarao.t
                                from Bengaluru, Karnataka
                                Oct 3, 2012
                                Resolved
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                                Address: Tamil Nadu

                                unit trust of india issued a bond on children growth fund-1986 to smt.manjula reciding in hospet in the name of A.Shalini dated[protected] certificate no-[protected]. date of purchase[protected]. The date of maturity is[protected].The next no is in the name of A.Nandini-n0-[protected]-date of purchase[protected].Date of maturity[protected].The amount not received for both the funds. It seems The cheque came to Hubli branch but has been returned to chennai branch.The RUD no.for Shalini is 4448 and RUD no of Nandini is 4446. My account no is [protected]-sbi-hospet Gen:28470 AGM:24250-I am reciding in Hospet,Bellary district.
                                manjula.A,mother of Shalini and Nandini.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                please do the needful as mrs. manjula is in need of money.
                                Dear Manjula,

                                We have seen your above query and wish to inform you that we have taken up the matter with the concerned registrar. The correspondence regarding the same will be received by you shortly.

                                We request you to provide you contact no. to enable us to contact you and convey you the satus of your investment. Also you may please provide Email ID if you have.

                                Regards,

                                For UTI Mutual Fund, Dept of Operations
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                                  V
                                  vssuresh.kumar
                                  Aug 23, 2012
                                  Resolved
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                                  Address: Thane, Maharashtra

                                  With due respect and also keeping trust on your valuable services, I wish to write a few lines, for your kind consideration and fair justice:

                                  I am an NRI and I am holding 1,514.215 Units o[censored]TI Dividend Yield Fund (Dividend Option) and my Folio Number is[protected]. During my vacation in May/June 2011, I had requested through UTI Mutual Fund, Kalyan for changing my bank mandates in their records, since I had requested HDFC Bank to close my bank account. While accepting my request, the UTI Officials did not make any comment on my request. During my recent vacation in May/June 2012, I had surprisingly seen a regret letter sent by their Registrar & Transfer Agents – Karvy, saying that they could not process my request for the reason that my Old bank proof is missing. A copy of the letter is enclosed for your kind information. I had protested on their negligence and irresponsibility, but they were on the same stand. I had re-submitted all the documents on 21st May 2012.

                                  In the meantime, UTI Mutual Fund had declared the following Dividends against my portfolio for year 2011 and transferred the same to my closed and inoperative bank account with HDFC Bank; despite holding my request for changing bank mandates.

                                  30/05/2011 Dividend Pay Out @ Rs.0.50000000 per unit Direct Credit HDFC BANK ~ 07/06/2011 [protected] 1,901.11 0.00 0.00 1,901.11
                                  30/11/2011 Dividend Pay Out @ Rs.0.40000000 per unit Direct Credit HDFC BANK ~ 08/12/2011 [protected] 1,520.89 0.00 0.00 1,520.89

                                  I have exchanged several letters and e-mails in this connection, but all my efforts are on vain. They have neither provided me a proper justification on my complaint, nor did they reimburse my lost Dividend amounts which they had wrongly transferred to closed bank account with HDFC. All my letters/ e-mails seeking explanation from UTI Mutual Fund seems directed to their Registrar & Transfer Agents – “Karvy” and they are providing me irresponsible answers and trying to mislead my complaint. My letters/e-mails never seems to reach the higher management.

                                  Moreover, they are maintaining a hopeless and irresponsible Customer Care Service.

                                  Is it justified? When my request for changing bank mandates is already available in their office, why did they choose to transfer my Dividends to a closed and un-operated bank account? Who authorized to do so? Why they did not provide my Dividends through cheques? Is this the way of treating a valuable customer who has invested with full faith on UTI Mutual Fund?

                                  Due to the negligence o[censored]TI Mutual Fund, I am losing a substantial amount of Dividend, which is not acceptable to me. Therefore, may I request your good office to take up my issue with the higher level management o[censored]TI Mutual Fund and pressurize them for reimbursing my lost Dividends?

                                  Best regards,
                                  V. S. Sureshkumar
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  HDFC Bank — MUTUAL FUND TRANSFER

                                  HI SIR ,
                                  VERY BAD SERVICES THANKS TO SHALIMAR GARDEN BRANCH ,MY MUTUAL FUND AMOUNT HAS NOT BEING TRANSFERED AS AFTER SEVERAL REQUEST I CAN GIVE YOU MY FOLIO NUMBER AND THE ACCOUNT NUMBER IF YOU CAN GIVE GOOD SERVICE ,MY FOLIO NUMBER IS 3127090/85, 2832648/32 AND THE ACCOUNT NUBER SIR/MADAM TO WHICH CREDIT [protected],MY CONTACT NUMBER IS [protected] IF YOU CAN DO EARLIEST AS MY MAIL ID IS [protected]@REDIFFMAIL.COM .PLEASE CONSIDER AS WROTE SEVERAL MAIL TO YOUR BANK AND IN WRITING IN YOUR SHALIMAR GARDEN SAHIBABAD BRANCH ,THEY THROWN ME SEC 18 NOIDA NO RESP0ONSE OVER THERE PLEASE HELP ME EARLIEST AS MY DAUGHTER 2 YEARS OLD IS NOT WELL PLEASE CONSIDER NOT SYMPATHY REQUIRE I GOT TOOOO MUCH OF IT ,I REQUIRE RESULT IF ANY BANK OFFICIAL READ TAKE AN ACTION BEFORE I KILL MYSELF.
                                  THANKS AND REGARDS
                                  PRASHANT KUMAR GUPTA
                                  Dear. Sir/Madam,


                                  WARM GREETINGS FROM JOHOLIDAYS TOURS & TRAVELS.


                                  Our web: www.joholidays.com









                                  Thanking You.
                                  Best regards.
                                  Jomy mathew.
                                  Sales & Marketing Manager.
                                  Cont- Mob-[protected].
                                  [protected]

                                  UTI — Dividend

                                  I hold UTI Masrweshare Plus Unit Scheme-1991 ,unit shares 500 Reg Folio no 118469 certificate nos.
                                  00611141 to45 distinctive no.[protected],[protected], 06549001=[protected],[protected], and[protected] each of 100 units of the value of Rs. 10/unit issued on 2nd March 1992, in the name o[censored]SHA SINHA no dividend has been received for the last several years. No portfolio information is being sent by UTI so I do not know which year dividend has been distributed or when not. Please take with Portfolio Manager to give the updates to the registered address or to this email address..........Usha Sinha
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                                    V
                                    vssureshkumar
                                    Aug 18, 2012
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                                    Resolved

                                    Address: Thane, Maharashtra

                                    Sir, I am holding 1,514.215 Units o[censored]TI Dividend Yield Fund (Dividend Option) under Folio #[protected] and I had lodged a complaint about UTI Mutual Fund with the Respectable Forum regarding my two Dividend Warrants of year 2011, which they had wrongly transferred to my closed and unused Bank Account with HDFC Bank, despite having my request for updating my new bank mandates. Now UTI Mutual Fund and their Registrar & Transfer Agents - Karvy have been repeatedly sending me e-mails after e-mails and trying to defend their part. In one of the recent e-mails from UTI, one Nanda Malai (Position is not known) says that they had conducted an investigation with HDFC Bank and found that my Bank Account is still active. I regret to inform the Respectable Forum that I have not authorized / requested any one in UTI / their Registrar & Transfer Agents - Karvy to conduct an investigation whether my bank account is still active or not active. Unless the customer has some problem with his existing bank account or the same is closed, he would not approach with a request for changing his bank mandates, which may kindly be noted. Due to negligence o[censored]TI or their Registrar & Transfer Agents, my bank mandates are not updated well in time in May/June 2011, resulting that I have lost my Dividends for which UTI Mutual Fund is responsible. My argument is that my request for changing bank mandates is already available in their office, why did they transfer my Dividends to my closed and inactive bank account with HDFC Bank? Whey they did not dispatched my Dividends to my postal address. Why they did not hold my Dividend and write to me?

                                    From the above, it is quite clear that UTI Mutual Fund is in a fault and therefore, the Respectable Forum should insist them to reimburse my lost Dividends through my new bank mandates, immediately without any further delay.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Vaniyapillil S. Sureshkumar
                                      Aug 9, 2012
                                      Resolved
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                                      Resolved

                                      Address: Mumbai Suburban, Maharashtra

                                      Sir, I am an NRI from Saudi Arabia and I am holding 1514.215 Units o[censored]TI Dividend Yield Fund under Folio #[protected]. I regret to bring to your kind notice that UTI Mutual Funds had wrongly transferred my two Dividend Amounts (Rs.1,901.11 & Rs.1,520.89, totalling to Rs.3,422/- to my closed bank account with HDFC Bank. In fact, I had submitted my request for changing bank mandates from HDFC Bank to State Bank of India, Murbad Road Branch, Kalyan, during my vacation on May / June 2011, but they lost them same and informed me to re-submit my request. I have fulfilled the same during my recent vacation on May/June 2012. When there is pending action against a request for changing bank mandates submitted by their potential customer, how did they transfer my Dividends to a closed and inoperative account? May I request your respectable Form to kindly investigate on the issues and instruct UTI Mutual Funds to refund my unpaid Dividend Warrants of year 2011.

                                      Since there is negligence on their (UTI Mutual Fund) part in handling customer complaints, I have lost my faith on UTI.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Uti Mutual Fund — DIVIDEND FOR YEAR 2011

                                      Sir, I am an NRI from Saudi Arabia and I am holding 1514.215 Units o[censored]TI Dividend Yield Fund under Folio #[protected]. I regret to bring to your kind notice that UTI Mutual Funds had wrongly transferred my two Dividend Amounts (Rs.1,901.11 & Rs.1,520.89, totalling to Rs.3,422/- to my closed bank account with HDFC Bank. In fact, I had submitted my request for changing bank mandates from HDFC Bank to State Bank of India, Murbad Road Branch, Kalyan, during my vacation on May / June 2012, but they lost them same and informed me to re-submit my request. I have fulfilled the same during my recent vacation on May/June 2012. When there is pending action against a request for changing bank mandates submitted by their potential customer, how did they transfer my Dividends to a closed and inoperative account? May I request your respectable Form to kindly investigate on the issues and instruct UTI Mutual Funds to refund my unpaid Dividend Warrants of year 2011.

                                      Since there is negligence on their (UTI Mutual Fund) part in handling customer complaints, I have lost my faith on UTI.

                                      Best regards,
                                      V. S. SURESHKUMAR
                                      C/o. Nesma & Partners Contracting Co. Ltd.,
                                      P.O. Box 1498
                                      Al Khobar 31952
                                      Saudi Arabia
                                      Mob # [protected]
                                      Dear Mr. Sureshkumar,
                                      We have seen your above query and wish to inform you that the reply has been sent to your email ID .

                                      Regards,

                                      For, UTI Mutual Fund, Dept of Operations
                                      Dear Mr. Sureshkumar,

                                      We have seen your above query and wish to inform you that the reply has been sent to your email ID.

                                      Regards,

                                      For, UTI Mutual Fund, Dept of Operations
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                                        Vaniyapillil S. Sureshkumar
                                        Aug 6, 2012
                                        Resolved
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                                        Resolved

                                        Address: Mumbai Suburban, Maharashtra

                                        Sir, I am re-submitting my complaint with UTI Mutual Funds with high respect belief on the Forum. I am an NRI from Saudi Arabia and I am holding 1,514.215 Units o[censored]TI Dividend Yield Fund. I had requested UTI Mutual Fund, Kalyan Office to change my bank mandates from HDFC Bank to State Bank of India, Kalyan Murbad Road Branch, Kalyan, in May/June 2011, but they had lost my request itself. During my recent vacation in May/June 2012, I had surprisingly seen a letter sent by their Registrar & Transfer Agents - Karvy, requesting me to re-submit my request with all supporting documents and I did so. In the meantime, they had declared and transferred my Dividend Warrants for year 2011 (Rs.1,901.11 + Rs.1,520.89 = Rs.3,422/-) to my closed and inoperative Bank Account with HDFC Bank. When my request for changing bank mandates is already available in their office, how did they transfer my Dividends for year 2011 to my closed bank account? Therefore, I would respectfully request the Forum for insisting UTI Mutual Fund to reimburse my above Dividend Warrants, as soon as possible.

                                        Please note that I have invested my hard earned money. So, I should get my Dividends wrongly credited to my closed account with HDFC Bank, as soon as possible.

                                        Due to their negligence, I have lost my faith on UTI Mutual Funds.

                                        Best regards,
                                        V. S. SURESHKUMAR
                                        C/o. Nesma & Partners Contracting Co. Ltd.,
                                        P.O. Box 1498
                                        Al-Khobar 31952
                                        Saudi Arabia
                                        Mob # [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Mr. Sureshkumar,

                                        We have seen your above query and wish to inform you that the reply has been sent to your email ID.

                                        Regards,

                                        For, UTI Mutual Fund, Dept of Operations
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