[Resolved]  United Bank Of India — NOT GETTING MONEY FROM ATM WITHDRAWAL

Address:Hooghly, West Bengal

Not getting money from SBH ATM at Uttarpara branch.

Requesting SIR,

I am Sunil Kumar Singh. I am savings account holder in UNITED BANK OF INDIA, T.N. Mukherejee Road, Makhla Branch and I have ATM card o[censored]BI bank in this Makhla Branch. ON 12th of SEPTEMBER (Sunday) at morning 10.07 AM i have used my ATM card at your SBH ATM at Uttarpara branch ATM and amount which i was entered during transaction was Rs 15000=00 and waited for some, the money came but half of the money was in between the roller tray and i can't able to catch them. So, after 30 seconds money was pulled back in ATM. When I tried to catch them, i find in 100 rupees in my hand. Rest of rupees are pulled back into the ATM.When i used my ATM card for Mini Statement, it was showing that Rs 15000 has been debited from my account. there was a security guard, who told me that it happens many time when we are going to withdrawal across 10 thousand. I also called help line at that time on[protected], but no one responding. So, SIR i request u solve this problem and help me for returning back my money.

Thank You!

Sunil Kumar Singh
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Aug 13, 2020
Complaint marked as Resolved 
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Requesting SIR,

I am Biswajit Kundu. I am savings account(A/C no.[protected] holder in UNITED BANK OF INDIA, 142/3, Ghosh Para Road, Shyamnagar, North 24 Parganas, (W.B.), Garulia Branch and I have ATM card(ATM Card No.-[protected]) o[censored]BI bank in this Garulia Branch. ON 18th of APRIL (Monday) at morning between 7.45 AM to 8 AM I have used my ATM card at your UBI ATM at Chakdaha branch ATM(Near Chakdaha Bus-stand), Chakdaha, Nadia, (W.B.) and amount which i was entered during transaction was Rs 20000=00 and waited for some, the money came but half of the money was in between the roller tray and i can't able to catch them. So, after 15 seconds full money(Rs. 20000) was pulled back in ATM. When I tried to catch them, i did not find any amount in my hand. No Transaction Slip did not come from that ATM. When i used my ATM card for balance quiry, it was showing that Rs. 20000 has been debited from my account.There was no security guard, So, SIR i request u solve this problem and help me for returning back my money as soon as possible.

Thank You!
dear sir,
my name is parvez malik and this is to inform you that i am existing customer of your bank from kanpur, i have my account in kalpi raod branch..head manager of kanpur branch mr. S.K .PANDEY is the most laziest person of all the staff of kanpur branch..he kept my international cheque of CAD 6585$ for more than 80 days, and at last said that the cheque can not be cashed because bank doesnt have a nostro account, i dont know what the hell that means.this person made me fool for more than 80 days and after many complaints he replied with a NO.ultimately i am in a dilemma where to go with this cheque as no other bank is excepting it on a new account.
the originality was that he actually didnt farwarded the cheque and kept with him for more than 80 days.i want you to take appropriate actions against this lazy manager of yours .

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