United India Insurance Co Ltd — Delivery is not prompt

We are one of your client and dealing with you more than 5 years.Now we are facing problems that your field staff is coming to our office only in mid-day, around 1 O' clock and will not come later to collect the covers for delivery. The outward covers will only be ready around 5 pm and your persons are not at all coming to collect the covers,though we repeatedly demanded to them come and collect the covers but our request fell in dumb ears. so we are entrusting the covers to Speed & Safe Couriers because no other option. Yesterday our office staff have approached your office to hand over some covers to deliver and they said that we will not collect your articles since you are not a good client and demanded more money. We are ready to share the covers with you, only one condition that your persons should come and collect the covers in the evening because as a public sector undertaking company, office staff is short to do outward works well before the evening.

K N SURESAN
BRANCH MANAGER.