[Resolved]  UniverCell — Theft insurance

Address: Bangalore, Karnataka

Hi!

Pls refer the below mentioned and reveret back asap as it all ready 2 months from the date of submission of theft detail sent to alegion

insurence company (chennai.), but yet there is no response from ur end.


I am just waiting for the same as i have 2 buy a new hand set. (just thinking should i buy with a insurence are not ).


Remain 2 hear .


Regards

Hamid Abdullah

+91-[protected]/[protected]
[protected] Original message[protected]
From:"hamid abdullah"< [protected]@in.com >
Date: 14 Jun 10 12:01:48
Subject: THEFT INSUREANCE
To: [protected]@univercell.in



Dear Sir/Madem,,,
As i have purchased nearly 8-10 cell phones till date from ur outlet. And i have always purchased with insurence.
Unfortunately i lost one handset but i was happy that i have insurence for that i will be getting it back.(i thought its a real time 2 test whether the insurence works or not)
I have sent all the relevant documents to insurence company i.e Alegion insurence chennai (address provided from the out let) 45 days back but yet there is no responce from ur end. Now i feel i have wasted money which i paid for insurence (on every purchase). The details are as mentioned below.
COURIER DETAIL
SENT THROUGH : PROFESSIONAL COURIERS
DATE : 29/April/10
LR NO. : BLR22058801
Below mentioned is the invoice detail.
PURCHASED FROM : UNIVERCELL TELECOMUNICATION INDRANAGAR BANGALORE
PURCHASE DATE : 12/JULY/2009
INVOICE NO : P.B.IN/5465
INVOICE VAKUE : 15,734/-
MODEL : NOKIA N-79 STEEL GREY
IMEI NO. : [protected]
THE DETAIL WHICH I SENT TO THE INSURENCE COMPANY IS AS BELOW MENTIONED.(all original copies)
1>INVOICE COPY
2>76 A FORM
3> POLICE STATEMENT (SIGNED BY INSPECTOR OF POLICE)
4> ACKNOWLEDGEMENT OF SIM CARD LOST WITH MOBILE, PROVIDED FROM THE SERVICE PROVIDER (AIR CELL)
I would request u to look into the matter and reveret back asap. For any clarification pls feel free 2 write to me or call me on the below mentioned.
Remain 2 hear from u.
Thanks & Regards
Hamid Abdulla
NO.110 A BLOCK 8TH CROSS
RASHAD NAGAR ARABIC COLLEGE
BANGALORE-560045
MOBIILE NO. : [protected]/[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Univercell and Oriental Insurance had tied for this, mobile insurance just to force users to spend extra for no use. Their policy covers only four items 1. Fire
2. Riot, strike, Terrorist activity
3. Theft
4. Loss or damage arising out of Road accidents

And wierd they need FIR/ Form 76A from Police station that the mobile is not traceable. Just realise, in India do you think Police will get you for 76A with mobile phone un traceable that easily..hundreds of phones get losed everyday and we need to appreciate the workload and bandwith of Police force ...I strongly feel oriental insurance knows have confidence that we cant produce untraceable letter ( 76A) from Police by their "stipulated days".
I would recommend anyone not to go with Theft insurance and also would avoid Univercell for in - appropriate business tactics in selling this insurance policy. ( And yes their free Sun glass will break by wind by its own when you ride in your bike.)

Vijay D
[protected]@yahoo.com
bangalore
Did anyone get the money after sending all the documents to chennai head qurtrs?? They said that it will take around 30-40 working days fr u to get the check. So plz help me out with this asap..

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