UniverCell Telecommunications Complaints & Reviews

I bought a new Nokia mobile 5030 on Sep 2010. In seven months (by Apr 2011), the battery power has been gone down and now it is not at all charging. When I went to the store and asked, they replied as "it is not our battery and by now all the warrenty/guarantee are over. so need to go to Nokia service center for service".

Even its not at all completed 1 year fully by this time after i bought; also it is well known...

I bought a Karbon K-442 Handset on 13th May 2010 at Univercell Chikmagalur Branch. After 3 months i felt a little problem in my mobile. Then i sent it to the showroom, bt after 4 months when i called they said to collect the mobile.

I thought that my mobile is fine, when i start to use it i saw the real condition of my mobile. Little problem become Big. The mobile works itself like received or dialled no.s are redialed by...

I purchased a Sony ericsson x10 two month ago. After purchasing date they followed up with me to buy new cell fone for next 2 weeks. (they forgot that I already purchased)

While purchasing they told me they are offering free gifts. However they dont have stock of free gift products on my purchase date.

Later I found out thats their permanent answer template. Till now I didnt received any gifts. Whenever I visit...

HI,

I have buy the mobile set from Univercell showroom. there is defect in the mobile. i explained the problem but they are not ready to exchange. and they are asking me to pay the Rs/ 2000/-. extra then they will exchange. i asked them please exchange but no use. I don`t know the local language they are behaving like horrible way.

kindly help on this. my mobile number [protected]

Mobile Details:-br...

I went to Univercell showroom which is located in intermediate ring road, near Sony world signal, Koramangala to buy a Nokia mobile. But the sales person who was there told me like Nokia phones getting S/W problems now a days so buy a Sony mobile. And he told Sony S312 is good and he convinced my to buy that. But it is the worst phone i ever used. If i press camera button it it will hang, then i need to remove the battery and fix it again....

hi whom ever may concern,
i purchased a micromax A60 mobile on 4/1/2011 in EA branch. when ur shop guy show the unsealed box and he opened and showed me the mobile. i asked him why the seal is already broken he told me only on piece is available so to show the customer like be they opened and he promised be it been turned on and its a brand new mobile no one used it, i trusted him his name is Karthik. Then i bought...

poor service

Two months(27.10.2010) back I went to univercell showroom, Krishnagiri. My mobile (I got in d same place) not working properly,problem is in Key 7. They asked us to come after 3 days and said they will give us a call before starting with d repair process. I called and went to that show room many times but they didn’t gave any proper response. They said they will call us in an hour. Next day, we called them again...

I purchased a Nokia 6300 mobile in Univercell (Erode -VOC Park branch) on[protected]. The bill details are (UTN=2057127 , Inv No= P.ERD/15541) and the executive who sold me the phone said me that if any problem persists , there is a facility to change the mobile. My mobile causes several problems like Hanging problems, Display failure, etc. When I consulted the executive who sold me this phone,he updated the software of the phone and said...

I lodged a complaint on 27.10.2010 reg. illegal sale of mobile by M/S Univercell situated at Koramangala (near Sony world signal) Bangalore using my HDFC ATM Card on 22.10.2010 at about 9 PM. The company sold a mobile worth Rs 6180/= sweeping my ATM card without asking any ID from the buyer. Buyer had given a fake name & address. I am really surprised that such a sale by a reputed company had happened. I would like to know that whether...

Two weeks back I went to univercell showroom, perambalur. My mobile (I got in d same place) not working for it drowned in water. They asked us to come after 3 days and said they will give us a call before starting with d repair process. We didn’t get any cal from them, so we called them back. They said they will call us in an hour. Next day, we called them again and they said they have sent d mobile to Chennai (which they din actually).y...

I am Raghav i have bought a Samsung mobile at the mobile expert "UniverCell" 16th Mar 2010. But later on i came to know that they are frauds. The electronic accessories in the mobile is not at all a quality item. On 16th Sep 2010 I went to a hall and switched off the mobile and after switching on, i cant able to see the display. The Univercell shop directed me to a service center on 21st sep 2010 and i have given for the service,...

Dear All,

We had always wanted a phone, which had long battery hours, with latest technology like Wi-Fi, Bluetooth, e-mail, qwert keyboard etc. After searching the net thoroughly, we finalized for Micromax Q75, hoping that it will satisfy all the above needs. We went to Univercell showroom at Express Avenue, Chennai on 24th September, and got the mobile.

To our surprise, we found that the battery never longed...

I have purchased Samsung Galaxy i7500 from Tnagar branch on 05/07/2010.
Before I went to the shop I called them and asked about the offers. The executive who attend the call is Mr. karthik, and he committed for me the offer is Reebok Travel bag. Because they advertised on Daily paper and even in their website also mentioned Reebok watch, Reebok travel bag and Reebok sunglass.
And I went to the shop and purchased the mobile...

I Had ordered for nokia 5130 C from univercell on 1st July 2010 agst order no 17819. Till then i have not yet recd the mobile. Accrding to company they delievered the mobile, but they are not responsible whether the product reached to you or not. Company will not speak with his courier, costomer will speak to the courier guy. They used the local courier GMS courierwhich is totally local in chennai. Avoid booking from univercell....

Here is a copy of my complaint, about a serious matter ( suspicious use of Credit card number )and cheating, mailed to so-called ' Moblle experts- Univer Cell, claiming to be running shops all over India.

Despite my complaint and reminders, Univercell keeps silence as if supporting unethical type of business which is dangerous to consumer interests.
They keep on doing this type o[censored]ndesirable practice and foul...

I wanted to purchase a basic phone with A2DP feature. On 13th June, i went to UniverCell outlet in Jaynagar, Banglore and enquired about a Samsung Phone E2120. The sales representative told that the phone E2120B has all basic features including Bluetooth with A2DP.
At that time the Sales representatives were very sweet and nice while speaking. Just showing the best of their customer skills.

I purchased the phone by paying...

I am reproducing the complaint letter sent to the MD Univercell. stil the problems are not solved.

Dear Sir,

I would like to brief my experience in your Parrys branch.

I have visited your Parry’s branch for buying a new mobile. My requirement was a mobile with GPRS and Qwerty model.

Your Executive Mr.Deva received me and suggested a mobile model Karbonn K10. Accepting his suggestion...

Hi!

Pls refer the below mentioned and reveret back asap as it all ready 2 months from the date of submission of theft detail sent to alegion

insurence company (chennai.), but yet there is no response from ur end.


I am just waiting for the same as i have 2 buy a new hand set. (just thinking should i buy with a insurence are not ).


Remain 2 hear .

br...

Hi Guys,

I purchased a Samsung S5620 from Univercell, tiruvarur Branch, in 14/05/10.

At the time of purchase they promised me a rebook watch as an offer which I haven’t received till now.
I ring them consequently and was informed that it hasn’t arrived and will be arriving. Every time they took my mobile no. to inform me when it arrives.

This disheartened me. Don’t know whom to complain...

To buy a mobile phone for my wife I went to Univercell Mobile store in Anna Nagar,Chennai.Since IPL matches were going on there were only 2 customers. They were 8 to 10 representatives just sitting Idle without customers. I spoke to one of the guy and told him that I want a mobile btw Rs4500 to Rs5000. He showed me INQ mobile and he started explaining about his features. I was convinced with the model so I asked him the price details. He...