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UniverCell Telecommunications Complaints & Reviews

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Last updated Mar 7, 2021
Complaints 237
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127
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+91 485 283 4042
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+91 81 2982 2279
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha
Ernakulam
Ernakulam District
Kerala
India
686661

UniverCell Telecommunications reviews & complaints page 2

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A
ams_a35
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Cashback

Address:Bangalore, Karnataka
Website:indian consumer complaint

I purchased a samsung s4 in univercell pheonix bangalore on 31.12.2014 For 21900 for which there was a cashback of 4% i.e rs 876 it was in emi so 14%reducing emi for 12 months so the loan amount was 21024. But still now 26.09.2015 i have not recd my cashback after contacting the univercell team they are a.not responding properly. Regards Aravind kumar a [protected]...
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A
appushe
from Pallipattu, Tamil Nadu
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Not replace the damaged iPhone pouch

Address:Chennai, Tamil Nadu

With reference to mail sent on June 1st 2015, regarding my purchase of a pouch for my iPhone on 14 th August 2014, back home I found that the pouch was damaged and they have stuck the same with glue Since then I am after them to replace the same and they say that it is out of stock The time I spent travelling from Ambattur to Broad way n no. of times has put us to pain & agony. The great thing is that they have taken the damaged pouch and...
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V
Venkatesh Arun
from Gurgaon, Haryana
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Univercell totalcare is waste of money .fraudactivities

Address:Chennai, Tamil Nadu

Cc: [protected]@univercell.in, [protected]@univercell.in Show details Team, I had puchased HTC desire 816G on 23rd Oct 2014.invoice no:10407024 . On 24th oct 2014 i purchased UNIVERSAL TOTAL CARE invoice no :10407036. And last Aug 2nd mobile got damaged and i called to PICK ME customer care for rising an pick up request .After the conversation pick me customer care replied that ( some registration process to be completed from universal...
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A
ams_a35
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Cashback

Address:Bangalore, Karnataka

Hi team This is a aravind kumar i purchased samsung s4 on 31.12.2014 for which i should recieve cashback of rs.900 aprox. But till now (22.08.2015) i have not recieved it. When i checked with univercell they resonse is very bad please help me in this. Regards A Aravind kumar [protected]...
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R
RAYANIYYAPPAN
from Tiruvannamalai, Tamil Nadu
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Customer Service - worst

Address:Chennai, Tamil Nadu

I bought the samsung E7 mobile on Feb2015 at East Tambaram, chennai. They provide a PAYTM cash back offer (Rs 3000) and it’s not working. I went to shop and ask means they are saying it’s not our responsibility go to PAYTM and fight with them and get the offer. This is the way to treat the customer? You have relationship with PAYTM, if you can’t get touch with them and resolve the customer issues? Please don’t go to Univercell...
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S
sangsj23
from Bengaluru, Karnataka
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Mobile Total Care not covered-cheating case

Address:Bangalore, Karnataka

This is regarding the total care option which is offered by Univercell during the purchase of new mobile phones. Univercell has tie up with some organisation called Pickme. They claim that different kinds of damage to the mobile phones will be covered under the scheme and they charge additional 250-300 rs at the time of selling mobile phones. I bought a micromax nitro mobile phone in Oct 2014 from Univercell store in Sarjapura road Bangalore...
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R
RAYANIYYAPPAN
from Tiruvannamalai, Tamil Nadu
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Paytm payback not working

Address:Chennai, Tamil Nadu

I bought the samsung e7 mobile on feb 28, 2015 in univercell and they gave ptm cash back offer about rs. 3000. When they provide first time itself i started to face issues with the offer.
First issues were its not correctly activated on time. Daily i walked in to stores and then they activated. After that i used only one time alone. I missed to convert the paytm code into amount (Didn’t added the money into my wallet) . Actually...
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R
Raji109
from Mumbai, Maharashtra
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RE Mobile IMEI number mismatch

Address:Chennai, Tamil Nadu

Dear Sir/Madam, This is Rajasekar from chennai and i have bought a mobile phone (lumia720 model) in universal store velachery (31.08.2014). And in this IMEI number is mis matching and i am not able claim my warranty and it expired now. IMEI number in box and bill copy is same but mobile phone its different. In this phone am facing volume button key issue and toke this mobile to nokia care and they said mobile IMEI number and original...
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K
kbsp242
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Computer Generated Bill not issued

Address:Hyderabad, Andhra Pradesh

I have bought Intex Mano mobile (1035) from UniverCell, Bhagyanagar branch, Kukatpally, Hyderabad on 14-May-15. They have not provided me a computer generated bill. They have provided only manual bill and claimed that their system is not working. The tax invoice number is 108939 dated 14-May-15. The manual bill doesn't have the address of the shop. The phone number of the branch manager is [protected]. I followed-up with them enough number...
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V
vijayasekar g
from Cuddalore, Tamil Nadu
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complaint against univercell kodambakkam

Address:Chennai, Tamil Nadu

Dear sir, I submitted the documents on 9th June to manager suresh for AEON finance.. so far he didn't submit my documents. So asked to return my documents but they didn't give my photo copy., they missed my photo copy.. Now they r saying didn't receive the photo copy. I need my photo cop. As soon as possible. Thanks G VIJAYASEKAR [protected]...
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P
Purini Sethuraman
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake commitments

Address:Chennai, Tamil Nadu

Hi team, We brought samsung e7 and htc 620 from univercel on 21st Feb in chrompet univercel. A seller named sakthi gave us a fake commitment like he would give us a boom headset as we brought 2 phones as a gift from univercel.before we billed then after billing he said its out of stock so he wil give in 2 days and he has signed nd gave us in bill.unfortunately for Mr. Sakthi still two days has not come from Feb 21st.and I would hav called...
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A
appushe
from Pallipattu, Tamil Nadu
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Not replaced my damaged iPhone cover

Address:Chennai, Tamil Nadu

I purchase a pouch for my iPhone on 14 th August 2014, back home I found that the pouch was damaged and they have stuck the same with glue Since then I am after them to replace the same and they say that it is out of stock The time I spent travelling from Ambattur to Broad way n no. of times has put us to pain & agony. The great thing is that they have taken the damaged pouch and asked us to collect the same the next day.But not done yet... Please...
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K
krishnan0311
from Tiruchirappalli, Tamil Nadu
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REGISTRATION NO REQUIRED

I purchase mobile SAMSUNG GLAXY GRAND-2 from Univercell Trichy vide bill no : 1541/[protected]. Activation Code : 3MMI1E IME NO : [protected] IME NO : [protected] Register Mobile No : [protected] I need Insurance Registration No...
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M
MUFADAL NADIR
from Chennai, Tamil Nadu
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payback points

Address:Chennai, Tamil Nadu

hello, One of the worst response on Earth from univercell when it comes to customer satisfaction, i have been following with your store manager at Royapettah Univercell branch from past one month for not receiving the payback points upon prebooking and buying samsung s6 edge and no response till date, whenever i go there or call them only one response dont know sir will update tomorrow.i have never seen anyone as shameless and careless...
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F
faisal u
from Pinjaur, Haryana
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cheated after taking advance

i went to univercell mobile showroom mantri mall in banglore to purchase samsung grand 2 on 02nd may. the sales guys told me that they have no stock on that time, so they told me to wait an hour for taking from their head branch then they got my mobile number, i waited a hour and we went to show room, that time the guy ask for full cash of the mobile and told to the mobile he will deliver in your door step but i didint agree, and after...
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H
Hazel Eyed
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNIVERCELL CHEATED TAKEN INSURANCE AND NOT GIVEN INSURANCE EVEN GIVEN WRONG INSURANCE NO

Address:Hyderabad, Andhra Pradesh

I I have purchased 2 LAVA IRIS X1 Mobile along with insurance from Santosh nagar Branch, Invoice No P1.H.SN/467, Invoice date 15/Aug/2014, Invoice time 21:30:31. 1 LAVA IRIS X1, IME NO [protected] and [protected] was theft by some body on[protected], immediately I visited to santosh nagar univercell branch and intimated them the matter then they advised me to book a complain in PS and get Non traceable certificate and SIM Change...
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P
praveeshthomas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Brand new Lumia Display not working and totally disgusting service response from Univercell

Address:Bangalore, Karnataka

I brought a Lumia 535 from a univercell out let in bangalore and it got brokken down in 1 week, when delivered to univercell out let in whitefield they agrred to deliver it to the near by nokia service and will be ready in 3-4 days, and after 4 days when equired they carelessly said not ready yet and this irresponsible and disgusting game is on for last 15 days and still not got my sucking phone and completely wary of univercell lie services....
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A
Anand Madivanan
from Bengaluru, Karnataka
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most worst service

Address:Chennai, Tamil Nadu

Dear sir, I am purchased one mobile phone along with one new airtel sim (airtel numer:[protected]) on 09/02/15 through by univercell mobile show room Anna NagarBranch (branch Phone no:[protected]), Chennai for my emergency. Before I get it the new airtel sim I confirmed to univercell executive when it will be activate. He told most properly tomorrow evening itself sir that is 10/02/15, after conforming it then only I purchased my new...
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P
PDSURESH
from Mannargudi, Tamil Nadu
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VERY BAD RESPONSIBLE FROM FRANCHISE

Address:Cuddalore, Tamil Nadu

I SURESH BOOKED A FLIP COVER WITH ADVANCE PAYMENT OF Rs.100 ON 31.01.2015.STILL I DIDN'T GOT IT. I CALLED THEM EVERY 2 DAYS BUT THEIR REPLY US TO COME AFTER 2DAYS. I WANT TO KNOW IS THE LUCKY INFOTECH FROM VADALUR IS A FRANCHISE OF UNIVERCELL OR NOT, THEIR RESPONSIBLE TO ALL CUSTOMER IS VERY VERY BAD....
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J
jayaraman srinivasan
from Neyyattinkara, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free Gift Pending for 3 months

Address:Chennai, Tamil Nadu

My name is Srinivasan. J. and I bought one Micromax Canvas Nitro for Rs.12, 500 at SKY WALK shopping mall, Poonamalle High Road, Arumbalkam, Chennai on 28.10.2014 and I was offered one Gold Coin worth Rs.250 and one BOOM Headset free for buying this mobile. They gave me the Gold Coin and said that the BOOM Headset is out of stock and will be available within a weeks time. After 15 days I again went to the showroom and enquired about the Headset,...
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