[Resolved] UniverCell — Vulgar and Worst Service o[censored]nivercell, Ameerpet | |
I had bought a mobile from Univercell mobile showroom, Ameerpet, Hyderabad. on 6th Aug 2009. Once I've opened the seal after I bought the mobile, its losing network signal for every 2 min and the USB slot is also not working. However it was their problem the manager of Ameerpet, Hyderabad showroom talking vulgarly. I had given it in the showroom for service and they told me to collect the mobile the next day but when i went to collect the mobile they are talking very rudly and come on the next day. It happened 5 times. This is ridiculous. How can this happen immediately after purchasing this mobile. Also, the MANAGER in the showroom (AMEERPET, HYDERABAD) is using vulgur words, not bothered about the customers, and dont know how to respond or react to customers. He is literally DUMB. I need an immediate solution. I dont want the mobile which has so many problems. I doubt if you are actually selling real genuine MOTOROLA handsets. I need a replacement immediately. NO EXCUSES ON THIS. I SHALL ESCALATE THE ISSUE FURTHER AND SUE THE COMPANY FOR THIS IF I DONT GET A REPLACEMENT. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
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+91 485 283 4042
No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
I totally agree with the bad customer care/support of ameerpet Univercell. I moved to Hyderabad from Chennai. I wanted a new connection and approached Univercell...they told me that my rent agreement which is a legal document (100 Rs Stamp Paper) was not acceptable as an address proof. He even suggested me that i can take a phone in the name of a friend...i tried to explain to him that i need the billing connection in my name to have the amount reimbursed by the company. He said he cannot help and literally threw my documents out of the table...i had to pick it up from the floor...the secunderabad Univercell (paradise corner) is just the same...just that they didnt throw the document...