[Resolved] UniverCell Mobile Insurance — Not Giving Insurance | |
Dear sir, I have bought Nokia 7610 Supernova In UnverCell, where they are offering Insurance to Mobile with Extra Charge on the Total price of the Mobile. Thye said this is valid for 1 year.. and next year onwards we can renew it. They said that If I Lost its a simple proceudre to claim. After 8 months I lost My mobile during a Journey. Now After going to UniverCell Now they are asking for FIR Copy and after one month of that registered complaint they want a Non traceable report from Police that its not found and traceable. Then after with in 50 days they will disburse the amount. But After Going round and round in police stations.. they clearly said that they have stopped takeing FIR compalints on Mobile Lost cases. They also said the number of compalints are high in this Mobile Lost cases, they cant entertain because its a rule forthem to close the case after taking FIR. And they also said Bychance if we lodge FIR also we cant give Non traceable Report to you. Univercell Is very clever in his marketing as they very well knew about the procedure and they are simply gaining money from all the customers by making or showing this offer. Please help.. And to consumenrs.. please neve trap into mobile insurances which you can nevre get. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
even I the victim...
I have the same experience with this ALEgION Insurance Service, they are not givivng proper respose to me .where can I file a complaint against them.so many times i have sent proper documents again and again they call me and say this is not proper.they dnt give proper response and the mobile I purchased was from Univercell.
I claimed mobile insurance to this ALEgION Insurance Service
Limited., company . But Till now nobody didn't give proper response.please help me.,
I need suggestion from anyone i[censored] can...hw can i file a complaint against them and who can take proper action .
I have the same experience with this ALEgION Insurance Service, they are not givivng proper respose to me .where can I file a complaint against them.so many times i have sent proper documents again and again they call me and say this is not proper.they dnt give proper response and the mobile I purchased was from Univercell.
I claimed mobile insurance to this ALEgION Insurance Service
Limited., company . But Till now nobody didn't give proper response.please help me.,
I need suggestion from anyone i[censored] can...hw can i file a complaint against them and who can take proper action .
Dear Sir,
I have Bought Sony F305 mobile on Jan 09 at univercell mobile shop. While i bought mobile i have paid for insurance amount also with one gurantee theft & Damage.
I have lost the mobile at july 09. And i asked the retailer they told produce the FIR documents etc. And i have submitted all those things on DEC 09. till there is no response fron your side. This is not correct way to treat the customer . i am very much disappointed from your response. Kindly do the needfull in this regards.
I have Bought Sony F305 mobile on Jan 09 at univercell mobile shop. While i bought mobile i have paid for insurance amount also with one gurantee theft & Damage.
I have lost the mobile at july 09. And i asked the retailer they told produce the FIR documents etc. And i have submitted all those things on DEC 09. till there is no response fron your side. This is not correct way to treat the customer . i am very much disappointed from your response. Kindly do the needfull in this regards.
I have Bought Soninsurance amount also with one gurantee theft & Damageyericsion s312 in universal store.my cell is sliped into a water tub . the cell is not restart. and fully damage.if there is a chance to refund my amount [protected]@yahoo.com
Yess its fake dont go for univercell ataal...plzz n dont fall pray to that insurance service
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
i am also a victim