[Resolved]  Reliance Netconnect — Unwanted imposition of Rs. 30 Voice Chat Pack

I am using a Reliance Data Card beairng No. [protected] but the last month Bill came as a surprise and dismay for me. I have been charged with Rs. 30 for Voice Chat Pack which I have not subscribed. Unwillingly I paid for it for the smooth running of the Net. I have been trying ways and means to unsubsribed it but of no vain. I have talked to the Reliance Customer Care several times but they came with an excuse that it can be unsubscribed only by dialling 56694. But when I dialled this number it was of no use to me. So please try to help me out to solve my problem.
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Aug 14, 2020
Complaint marked as Resolved 
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My Cell No:[protected] you have activated voice Chat with out my Knowledge.

Kindly deactive it and credit Rs30/- to my account immediately. When i checked with Customer Care they said it is not activated, but still i recieve SMS
how to deactivate voice chat.

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