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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Updated: Nov 22, 2025
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Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 33

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T
tabbu94
from New Delhi, Delhi
Jul 16, 2010
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Address: Uttar Pradesh

The bus conductor and driver do not stop the bus on the bus stand muradnagar ghaziabad and he stop the bus when he watch the heavy luggage for take the money from the luggage owner.he do not stopped at the stop when the passenger entered in the bus i know some one bus no. up 21 7377 bijnor depot.up 14AT 8168,up21 n 6708,up15 y 9621.i have seen many time that they always stop the bus on the kashmeree gate yamuna nadi pul for take the illegal bags,plastics material and other type of iron pols.due to this the passenger always suffer.



plz take immediate and neccessary action against them.

please take a neccessary action against them.
Aug 13, 2020
Complaint marked as Resolved 
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    Piyush Peetaria
    from Delhi, Delhi
    Apr 21, 2010
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    Address: Gautam Buddha Nagar, Uttar Pradesh

    This complaint is about corrupted UP roadways bus conductors. Today I boarded a UP roadways city bus from sector 19, Noida to IOC, sector 15, Noida. I went to conductor, gave Rs 5 and asked for the ticket. Initially he returned me Rs 2 but did not give the ticket. When I insisted that I want the ticket, he issued me a ticket from sector 37, Noida to IOC, sector 15, Noida which is a Rs 6 ticket. I asked why did you give me this ticket, he said that there is no ticket from sector 19, Noida. Though there is a ticket from Atta to IOC. Some mobile numbers were written on inside walls of bus for complaints. I tried few numbers but nobody pick the call.

    Bus no. :- UP 16 P 9542
    Ticket no.:- 00036859
    Date: 21/04/2010
    Time: 9:28 AM
    Complaints Mobile numbers I tried :[protected],[protected]

    Please look into this serious issue as these corrupted people are the reasons for the loss in revenue to UPSRTC and to Govt. of India as well.
    Aug 14, 2020
    Complaint marked as Resolved 

    UPSRTC — problem in revenue

    DEAR SIR/MADAM,

    I WANT TO KNOW THAT......

    1. HOW MANY IMPREST MONEY HAS CONDUCTER O[censored]P ROADWAYS? AND HOW MANY COIN GET IN HIS IMPREST MONEY.

    2. KYA INKO PASSENGER SE CMMUNICATION KE BAAREY MEIN TRAINING DEE JAATI HAI
    bus route from noida to nehru place is very much erratic passengers have to wait for long. it is requested that in the morning from 8.3o to 9.30 and in the evening 6.00 pm to 7.30 p.m. the frequency should be 15-20 minutes. I am sure that the UP roadways would be able to fetch good revenue. side by side it will be vital to ensure that both drivers and conductors do stop the buses on the stands and give tickets to every passenger. checkers should be on the job religisouly. thanks.
    not given ticket
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      Pallavi Pandit
      from Noida, Uttar Pradesh
      Mar 22, 2010
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      The frequency of the Yellow buses from Ghaziabad to Noida is already very low. And now the bus drivers have started not even stopping at their respective stops. Its been 3 days the bus Route No. 7 is not stopping at Chaudhary Mor at Ambedkar Road, Ghaziabad. 4-5 girls keep running after the bus every morning asking the driver to stop but he doesn't. It is the stop because earlier the bus used to stop there.
      Its even difficult to get the bus back from Gol Chakkar, because there also the bus doesn't stop. If by luck we get the Route No. 7 bus, then the driver denies going to Ghaziabad, saying it will go only till depot. There are no regular timings also. Something has to be done of this bus. Frequency of buses should also be increased as there are no other bus services in this route.
      Aug 14, 2020
      Complaint marked as Resolved 
      The frequency is indeed very low. Also there are no timings of the bus. Depends on your luck...Govt needs to wake up now..
      sir, Namaskar aaj[protected] ko Chhutamalpur dipu ki gari jail chungi per 07:30am nahi ruki jisaka nomber 4288 hai. call me [protected]
      sir, namaskar, saharanpur dip& Chhutamalpur dipu ke ARM se phone per kai bar shikayat kigai ki gari jail chungi saharanpur par nahi rukti hai. lekin kuchh nahi huaa. jawab detehai ki kya goli mar du thanks, [protected]

      in connection fare is still now

      sir, kindly i want to know that when ten times diesel rate is decreased then the muzaffar nagar(UP) to basera ticket fare is still same now. thanks
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        THOTA.NAGAMALLESWARARAO
        from Mumbai, Maharashtra
        Dec 22, 2009
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        Dear sir,

        I Have been Travelled on Dated:13 Dec 2009 from Lucknow to Kanpur by AC shatabdi Bus No. UP65- AR0766.
        This bus fare double to the ordenary but they are not providing facilities which are to be provided for Shatabdi passengers.

        When i boarded at Lucknow around 9-20AM it has to reach by 2 Hrs to Kanpur but after 11.15 Bus was
        suddenly stopped at Jahjmau ( Near Bridge) due to its internal problem and conductor boarded all of passengers to Ordinary bus for travelling upto Bustand.

        finaly I reached afternoon 12-15 by ordinary bus to kanpur bustand.

        UPSRTC Failed to provide IN TIME service for passengers who travel by Shatabdi by charging double Fare per Ticket compare to Ordinary.
        Aug 14, 2020
        Complaint marked as Resolved 
        extra fair
        hii i m Atul feeling really very bad when i dont get the proper time table o[censored]psrtc.
        there isn't any of the single information about the schedule.
        who the hell had ordered such a cheap website where nothing is working properly and hardly there is anything meaningful.
        I personally request u to plz do all modication and have atleast some respect for your own and upsrtc.

        Thankyou.
        i M shivani travelling daily in upsrtc bus from gzb to meerut . nd face a lot problems. on gzb bus stop we have to wait for a bus for a long time daily.. thn we get the bus, nd also authority didnt tell the tatus dat y the buses r nt gng, , , evn theey misbehave wd us..
        SO KINDLY take the immediate action...

        UPSRTC — Websites not working properly

        mai uttar pradesh state road transport company ko ye kahana cahhunga k apne website ko thik karaye te work nahi kar raha hai......www.upsrtc.com aur http://www.upsrtc.com/help_line.htm

        UPSRTC AC SHATABDI BUSSES — AC was not provided

        sir,
        I Have been Travelled on Dated:29/6/2011 from Lucknow to Kanpur by AC shatabdi Bus No. UP11-T0507
        DURING THE WHOLE JOURNEY AC facility was not working and i was charged full money. My contact no is [protected] and i want my extra money back.

        refund amount

        sir waiting for your support
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