[Resolved]  US64 Bonds — non receipt of maturity and interest cheques

RE: US64 Bond C[protected]Repurchase/Maturity amount not received)‏
From: munir dadan ([protected]@hotmail.com)
Sent: 15 December 2009 07:19AM
To: utitsl.[protected]@utitsl.co.in

Dear Sir/ Madam,
This is what I am arguing about, Why should I resubmit the documents/ request once again. I dont think that It was sent to bank at all and if you have, then there should be some vaild reason for returning the cheques. One of the reason may be that you have not send RBI approval along with the cheque as it is NRE account. And if you are telling me that it was returned by bank in unopened condition then I doubt a foul play in the whole episode. Forget this for the moment and ask yourself why at the time of maturity, the maturity cheque did not reach my bank, do you have any answer for that. I had registered this bank with you long back and all my interest cheques were credited to this bank only except one for which I submitted the required documents also, then why maturity amount was not credited. I will tell you that it was your responsibility to transfer the money to my bank and you failed to transfer and kept quiet for so long and then when opened the issue and I fulfilled all the requirements then again you are coming out with excuses. I need the explanation. I can not keep on submitting new request(???? What for still I don’t understand) as I am residing in Jeddah. One thing is sure that I will keep on complaining about this case in all the available media unless it is resolved. I am even thinking of suing UTI for harassing people for which I have solid reasons in my favor. If you have wrong procedures in place then you should replace your those outdated procedures. We are living in modern age and you should change the way you function to satisfy and fulfill your customer needs not vice versa.
I hope I have made my point clearly, now the it is up to you to show if you really care for your customers or you are least bothered about them.

Regards

Munir Dadan



[protected][protected][protected][protected]
From: utitsl.[protected]@utitsl.co.in
To: [protected]@hotmail.com
CC: [protected]@uti.co.in
Subject: Re: US64 Bond C[protected]Repurchase/Maturity amount not received)
Date: Mon, 14 Dec 2009 14:52:47 +0530



Dear Sir/ Madam,

This is with reference to your email complaint regarding captioned subject.

We wish to inform you that the fresh maturity cheque and interest cheque has been issued and dispatched to your bank address, 'c/o The Branch Manager, HDFC bank ltd., gr. floor, maneckji wadia building, nanik motwani marg, fort, mumbai-400023' on 17-nov-2009 by speed post. But the same has returned undelivered at our end on 24-nov-2009.

You are requested to kindly forward a letter along with complete bank details and bank address duly signed by unit holder the release the same.


Thanks & Regards

UTITSL IRC
CPC Belapur
Navi Mumbai
PH : 67931010
Fax : 67931099
----- Original Message -----
From: [protected]@hotmail.com
To: utitsl.[protected]@utitsl.co.in
Cc: [protected]@uti.co.in
Sent: Sunday, December 13, 2009 1:55 AM
Subject: US64 Bond C[protected]Repurchase/Maturity amount not received)


First Name: MUNIRUDDIN
Last Name: NIZAMUDDIN DADAN
Address: NFIC, POBox#32040, Jeddah, KSA
Pincode: 21428
Email: [protected]@hotmail.com
Telephone: 0
Nature Of Complaint: Repurchase/Maturity amount not received
Occupation: Service
Complaint: First Complaint
Earlier Complaint No:
Scheme: US64 Bond
InvestorId: 4932439
CertificateNo: 0
FolioNo:
AccAppNo:
MembershipNo: 0
TransDate: 12/12/2009
Amount: 35100
Queries: I was allotted 351 tax free bonds o[censored]S64 under Investor ID# 4932439, which got matured in May,2008. I submitted the certificate before that at Lotus court UTI section. My HDFC fort branch NRE account #[protected] was registered with UTI.