[Resolved]  Van Heusen — Poor quality

Address:East Delhi, Delhi

Hi,
I bought a Jacket worh Rs 3000 from Van Huesen store. On the first day I lost 2 buttons. On the next day stitching of pocket went away and in 4 days other pocket stitching also torn. Also the threads are coming out of each corner of jacket.
The sales man said company gives guarantee of fabric only.
This was really a very bad experience with Van Huesen :(
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir,
This is to complaint against a Product of Van heusen. I am a regular customer of the same Brand and regularly using the clothes from the same from last 9 years and have faith in the same brand name. Four Months back i have purchased a Shirt of V., a new introduced shirt range from LIFESTYLE CITY CENTRE CHENNAI and used it but after two or three delicate washing it has tear and can not be wore.I made a complaint about the same to the store manager but did not get any response and i am highly frustrated by the way i was treated by the store people.

I would appreciate i[censored] could take necessary action to enhance customer service and come out with a solution to compensate the damage of my shirt. If this is email is ignored i would have to take this legally.

Regards

Imthiyaz Khan
[protected]
chennai
I HAD PURCHASED VAN HEUSEN FULL SLEEVE SHIRT ONE MONTH BACK. WHEN I OPENED TO WEAR THE SHIRT THERE WAS NO POCKET DUE TO WHICH I CAN NOT WEAR THE SHIRT. IMMEDIATELY I WENT TO THE VANHEUSEN STORE, IST FLOOR, BHARTAH MALL, NEAR KSRTC BUSSTAND MANGALORE KARNATAKA MANGALORE 575004 TO GET EXCHANGE.THE STAFF AND MANAGER WAS VERY RUDE AND REFUSED TO ACCEPT THE SHIRT WHICH COSTS RS.1750
PLEASE LOOK INTO THIS AND GET ME A SHIRT WITH FRONT POCKET

MY MOB'NO IS [protected]

K.S.KOPPALKAR
HAD PURCHASED VAN HEUSEN FULL SLEEVE SHIRT ( RS 3000.00) ONE MONTH BACK. AFTER ONE WASH COLLAR HAS DEVELOP SOME DEFECT FROM VANHEUSEN STORE, SITUATED IN CENTRAL MALL, OBEROI MALL GOREGAON EAST, MUMBAI.PLEASE ISSUE APPROPRIATE INSTRUCTION TO THE STORE.


NARENDRA LALCHANDANI
[protected]
[protected]@YAHOO.CO.IN
Hi,

few days back i bought one collar cotton tshirt of white-blue mix color.
but after its first wash it loses its color shine and blue color gets fall over white in odd fashion.
now it is looking very bad to wear. this was not expected from van heusen brand such a low quality fabric.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Delhi
    India
    File a Complaint