[Resolved] Van Heusen — Defective/Poor fitting pants sold.
I bought 2 pants and a a shirt vide Bill No.S13/1364 on 07/11/2013 from Van Heusen, Shop No.1, Om Apartments, Opp: Bank of Baroda, Ulhasnagar 421002. Tel:[protected]
I took trials of the pants and provided them with my older pant for proper alteration of waist etc. While trial I didn;t notice any problem with the fitting of the pants, only that the pant in question was a bit tight. The Van Heusen salesman PROMISED me if there's ANY problem in next 3-4 months he GUARANTEES to rectify or replace the pants.
In evening, when I went to collect the pants, I tried it again to find one pant item no. VH/T/VTCF429S/9014/076, price 1, 599.00 had become awkward in fitting. There are wrinkles in the front and overall fitting is really poor and impossible to bear.
So when I asked him to find a solution to this problem, he clearly DENIED and said he cannot do anything and even called his tailor who FIRST AGREED to what I said but later CHANGED the tune to suit Van Heusen salesman.
So in the morning, Van Heusen GUARANTEES replacement even in 3-4 months, whereas the same evening they BECAME CHEATERS going back on their word!!! I was so UPSET I said, "I don;t want this pant.", the Van Heusen guy said, "AAPKI MARZI". I already made the payment in the morning and I was so upset and angry that I LEFT THE PANT IN THAT STORE AND THAT SHAMELESS VAN HEUSEN GUY SAID TO HIS HELPER, "SIDE MEIN RAKH DE ISKO".
CLEARLY VAN HEUSEN HAVE TURNED OUT TO BE CHEATERS OF THIRD-CLASS.
I hope more and more people will see this complaint, and next time when people go to a Van Heusen, they ask them, "I HOPE YOU WON"T CHEAT ME THIS TIME."
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Aug 13, 2020Complaint marked as Resolved
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Category: Clothing, Shoes & Accessories
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