Comments
I should not advise a High Court Advocate, but still - You should simply file a complaint against them in local Consumer Proection Forum. We should not leave them like that. After all, we go to such stores for premium quality & service. Take this matter to consumer forum and also write to Van Heusen's India Manager.
Reply
First of all u should have asked for the alteration time, then u should go ahead for the billing, the whole issue could have been escaped, you have not mentioned the time so may be they didnt have a tailor at that time. Its always easier to be on the other side.
Though this is really bad in terms of customer service, you should directly call their seniors(top management) & inform abt the peaple & their behavior. Being a loyal customer for the brand help the brand to get the unwanted out.
Remember the Aamir khan ad for "ATITHI DEVO BHAVO", & go ahead.
Though this is really bad in terms of customer service, you should directly call their seniors(top management) & inform abt the peaple & their behavior. Being a loyal customer for the brand help the brand to get the unwanted out.
Remember the Aamir khan ad for "ATITHI DEVO BHAVO", & go ahead.
I would have to agree with you, Van Heusen is a good brand but the people who have taken franchisee are spoiling the name coz of their poor service. Money hunters, not quality!!
Dear Sir,
i recendly bought shrit worth 1655, it is compact cotten. its really hot and unable to wear it . i am from chennai.
so dear friends do not buy vanhusen brand.. its totally worth less..studipid brand..
regards
jai
i recendly bought shrit worth 1655, it is compact cotten. its really hot and unable to wear it . i am from chennai.
so dear friends do not buy vanhusen brand.. its totally worth less..studipid brand..
regards
jai
Hello Team,
Recently i have purchased Jacket from Sector-17, Chandigarh store of Rs.5500 and provided me coupon. I had requested them to choose the coupon as per my choice but they didn't allowed me.
Its a very bad experience that if customer doesn't allow to pick his/her lucky coupon number. I would request you kindly look into it on serious note as it will harm the customer satisfaction.
I expect some waver from you because i really hurt from your brand, promotion & scheme.
Waiting for your kind response.
Regards,
Jasveer
Recently i have purchased Jacket from Sector-17, Chandigarh store of Rs.5500 and provided me coupon. I had requested them to choose the coupon as per my choice but they didn't allowed me.
Its a very bad experience that if customer doesn't allow to pick his/her lucky coupon number. I would request you kindly look into it on serious note as it will harm the customer satisfaction.
I expect some waver from you because i really hurt from your brand, promotion & scheme.
Waiting for your kind response.
Regards,
Jasveer
I had placed my order on
2680768 placed on[protected]:24:52, and I was assured that my order will reach by 1st August 2017, more than a week has been passed and there is no intimation about the same, also after inquiring they have informed that the order has been delayed due to some reasons, and they dint know the date of delivery yet. Pathetic services could rate extremely bad experience shopping on Van Heusen Portal
2680768 placed on[protected]:24:52, and I was assured that my order will reach by 1st August 2017, more than a week has been passed and there is no intimation about the same, also after inquiring they have informed that the order has been delayed due to some reasons, and they dint know the date of delivery yet. Pathetic services could rate extremely bad experience shopping on Van Heusen Portal