[Resolved]  Vasanth & Co — Recommended AC for Fat Margin without knowing the product

Address:

Tamil Nadu

Short Desc:
This is to complain Vasanth & Co that, for the sake of your fat profit margin on AC, Vasanth & Co recommended "HITACHI" and it gives n number of problems and I am badly running behind service technician.

Desc in Chronological Order:
On Wednesday 23rd May 2012, I visited T-Nagar Vasanth and Co to get a Bluestar AC as I own same brand for my other house but the sales representative urged me to buy Hitachi saying the cost of it is same as Bluestar, also has four way cooling feature and second best brand in AC.

Vasanth and Co gave single booster stabilizer for 1300 rupees where as Hitachi 1.5 Ton requires double booster for compressor to start at addition of rupees 2950 on exchange that I had to bear - Sales representative was not aware and his promise on same price is wrong as the stabilizer cost is addition of 2950 rupees.

In our flat of 24 houses, other brand ACs are working fine with single booster. The flat is near transformer and no fluctuations in voltage. Also other high voltage appliances like heater, washing machine etc are working fine.


One week is going to pass and I still do not have AC operational. Even after the double boost the AC compressor is not working......

Conclusion:
Vasanth & Co is not aware of product but recommend it for Vasanth & Co benefit alone without knowing the hidden cost and other problems customer will face.

Bill No: [protected]
Name: Suriya Ganesh
NUR S.No: 0003155