Hitachi Home & Life Solutions India [HHLI]
Hitachi Home & Life Solutions India Ltd.
Customer satisfaction rating: 59%
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1343
COMPLAINTS
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Hitachi Home & Life Solutions India [HHLI] Customer Care

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Address
10th floor, Abhijeet, Mithakhali Six Roads
Ahmedabad
Ahmedabad District
Gujarat
India - 380006

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 70 3532 4848  [Customer Care]
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+91 27 6427 7571  [Head Office]
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+91 79 3041 4800  [Regd Office]
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+91 1​2 2717 1159  [Corp Office]
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+91 11 2271 7163  [Corp Office]
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+91 11​ 2271 7161  [Corp Office]
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Fax:
Fax:
+91 79 2640 2024  [Regd Office]

Additional info
Registered Office
9th Floor, Abhijeet, Mithakhali Six Roads, Ahmedabad 380006

Head Office & Works
Hitachi Complex, Karan Nagar Kadi, Dist. Mehsana 382727 Gujarat
+91 27 6427 7571

Corporate Office
Hitachi Home & Life Solutions (India) Ltd., a Johnson Controls - Hitachi Air Conditioning Company, Shop No. TF 301, 3rd Floor, DMRC Building
New Ashok Nagar Metro Station, New Delhi 110096
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Submit a Complaint
Customer satisfaction rating
59%
Complaints
1343
Pending
0
Resolved
788
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat Closed
Sun Closed

Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

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Model no. RAS019EUEA
Serial no RAS019EUEA SE140A4629
The above Hitachii split air conditioner. 1.5TR. Indoor Until blinks 4 times and Outdoor Unit blinks 12 Times . NOT WORKING .

REQUESTING TO RECTIFY IT
Jun 14, 2021

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    This is regarding my hitachi window AC service no-[protected] CDN-9749.

    An executive was sent to our place...
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    Mentally harass by hitachi from last two months

    so many call, mails, also registar compliant here .

    second compliant here.
    Jun 07, 2021

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      Bought Hitachi 1 ton ac in Mar 2019 for 38k rupees. The ac has manufacturing defect and its not cooling from day 1. Service center attended couple of times and they ask 1700 rupees only to check but haven't provided any solution. Trying to fix ac from last years and still no luck. Hitachi brand name is getting damaged for its poor service. The service center guys have not even opened the unit once to check what's the problem.
      Jun 07, 2021

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        I bought a 1.5 ton split inverter ac june 2021 and the product manufactured was october 2020 it is bought from barra dealer
        when it was unboxed the fan of outdoor unit was break no one resolve it
        Jun 04, 2021

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          Request your intervention.

          On 28-May, I had contacted your customer care with complaint ref no. [protected]...
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          I have purchased Hitachi AC 2 months back and in 3 days of operating it gas leakage problem occurred as told by Hitachi service...
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          I am a customer who feels looted by your service staff as i have not got remedy after many visits . . but still the problem...
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          Hitachi is the worst AC that anyone can buy coupled with an extremely pathetic service support. I bought a new AC in the month...
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          I am Sanjaya mallick, at-chandimangal, po-singhanath pitha, ps-Badamba, dist-Cuttack, state-odisha.i was buying a Hitachi...
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          I bought 1.5 5 star split AC from amazon and i got delivered in 4 days. i was assigned with installation guy and he came to...
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          As per hitachi service centre, my ac cooling coil is punctured and it is not repairable . it need to be replace. i am a office going person i use ac very less and in night only . Then how hitachi a reputed brand ac cooling coil damage within 2.5 year. after one year use gas leakage problem also happened which i refill from hitachi service centre cost 2750. i always service my ac with hitachi ac service centre .now service centre. now service centre give me 2 choice first is to change of cooling coil or change indoor unit. cooling coil change cost around 6500 + 2500 gas refilling. but no warranty of cooling coil. second is change indoor unit which cost around 17000 + 2500 gas refilling.i spend 45000 to buy this ac.

          very disappointed total waste of money . i was planning to buy daikin but i change i buy hitachi but worst experience, total loss
          need compensation from hitachi

          name dalendra
          email :- [protected]@gmail.com
          mob- [protected]
          Apr 13, 2021

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            I purchased Hitachi 1.5 Ton Air Conditioner on 5th April 2021, the Croma Representative told me that the Hitachi Air Conditioner...
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            Dear madam/sir

            Myself manan kanti biswas, resided at rajpur, sonarpur Kolkata 700151. I have bought a Hitachi...
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            Dear madam/sir

            Myself manan kanti biswas, resided at rajpur, sonarpur Kolkata 700151. I have bought a Hitachi...
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            [Resolved]

            I bought hitachi 1.5ton Inverter ac RSOG518HCEA in May 2020 after using it for a month and 2 month of no use as I was out of the city, outdoor unit PCB failed and it took hitachi even after making 100s of calls and request my dealer to escalate this matter it took more than 15-20 days to arrange pcb for me in the month of August. It was peak Delhi summer now imagine the condition and even after paying 43000 I was sleeping without ac. NOW again its April 2021 just started My ac as summer just started and in the very next day both indoor and outdoor PCB failed and now they are again sending Sms that there is no availability of spare parts and again have to live without Ac.I dont understand whats the problem and why it keeps failing and I am sure they will take around 15 days to resolve this. I f someone from hitachi is actually reading this, this is not they way your product and you should work.
            Apr 12, 2021
            Complaint marked as Resolved 
            Resoved on 10th april
            Apr 07, 2021

            Complaint Status

            Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
            Complaint ID is [protected]

            No proper response yet, just a reply that they will contact soon but no update on the timeline.
            Still not resolved, they said they are waiting for spare parts
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              Sir,
              our refrigerator door is not working properly, unable to close the door, please depute some one to look into the matter
              Apr 03, 2021

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                Hitachi Rsd318eaea 1.5 ton inverter ac board not working. Please tell me how can i find the spare part. I am searching from last 3 months.
                Ac not working
                Mar 31, 2021

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                Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
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                  Since last year's lockdown, I have started facing issues in Hitachi split AC for which I have registered a complaint on 26...
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