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Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

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Updated: Jun 19, 2024

Complaints 1532

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927

Unresolved

605

Good! Hitachi Home & Life Solutions India [HHLI] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Hitachi Home & Life Solutions India [HHLI] step up their efforts to fully resolve all complaints 👍

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Hitachi Home & Life Solutions India [HHLI]

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Hitachi Home & Life Solutions India [HHLI] reviews & complaints(1532)

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Address: Palam Vihar, Gurgaon

It's been 2 months now. My 1.5 ton window ac was not cooling. I lodged a complaint. The personnel visited and said that the cooling coil had to be replaced. The AC is under AMC. After this, the chain of events is as follows:
* I was messaged that the coil has arrived.
* Complaint was canceled
* Raised multiple complaints after that.
* No action.
* Complaints are being canceled.

Very poor...

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Address: Plot No. 71 Green Valley Phagwara 144401

I have complained my 1.5 split Ac (low cooling) almost 20 days ago. since then I regularly contacted them (customer care) to resolve the issue but nothing happens. Every Times they replied that the problem 100% resolved today but all in vain. Very poor service such a renowned company. Now I will not go with this company and not recommended to anyone.

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

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Address: Badarpur, New Delhi

Dear Team,

I hope this message finds you well. I am writing to express my deep frustration and dissatisfaction with the quality of service and product I have received regarding my Hitachi AC.

I purchased my Hitachi AC three years ago with the expectation of a reliable and long-lasting product. However, my experience over the past one and a half months has been nothing short of a nightmare.

After...

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Address: RAJAT MISHRA & TEAM CONTACT NUMBER: +91 8267802140 Company site: Kelly Services India Pvt. Ltd. https://www.kellyservices.com

Congratulations...

As per your Interview was conducted in Hitachi Ltd Industry for Dubai location, your first interview round has been qualified for the Positions SENIOR PROJECT MANAGER client's requirements, you have to send scan copies all of your documents and all of these documents are mandatory to send before the technical round. So arrange the documents as soon as possible.

Documents:

1....

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Good day,

I had raised complaint about fridge not cooling.

Following problems faced.

1) Technician came back with part after 30- 35 days and my fridge was not working for such a long time.

2) technician came back with old/ repaired part which had its electrical wire plastic brittle. And broken at few places.

3) They had no price list and quoted very high price for this part....

+5 photos

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I am writing to express my deep disappointment regarding reoccurring failures of my Hitachi Window AC 1.5 ltr, Model Kaze Plus 5 Star, RAW518KUDZ1 purchased on 15th Mar 2021. I have been your patronized Customer and never bought any other brand except Hitachi in last 3 decades. My 1st AC until the last one has been Hitachi. Not only does all my flats have your machines installed, I have also always recommended Hitachi to my friends and relatives....

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Address: Japan

I had already registered a complaint for poor handling of my refrigerator issue on this platform yesterday. Today, i received a SMS from Hitachi to call on a given number for resolution. After calling upon, the female not only disconnected, but immediately i received a SMS saying that I had cancelled my request to Hitachi. What kind of cheating is this from HITACHI. They are not listening or solving my problem instead telling me that I, from...

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Address: Japan

My HITACHI REFRIGERATOR bought on in oct 2016 had some issues on 16tg July 2023. I googled to call Hitachi technical team.I dialled the first number that popped up when i typed Hitachi service near me. The person on other sides assured me of getting my fridge fixed and in hours time a technician visited me. He told us that fridge has some cooling issue and gas leakage and change of filter is required. for this, he quoted 5k. When we tried...

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PCB of AC got malfunctioned second time now, they are saying that they will change the PCB again but I don't think that it gonna stay good at all because I have seen same problem in the same model on consumer complaints websites. I need straight refund for giving me inconvenience in the months of summers and for giving me faulty product....

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Address: A9-71, Orchid Greenfield, Applewood Township

I have raised 4 request since 29th march'23, details are:
1. 29th march'23: [protected]
2. 14th May'23: [protected]
3. 31st may'23: [protected]
4. 6th July'23: [protected]

Even cooling issue persist in the AC, it goes out of warranty in June'23 and now Service Person is asking for charge of Rs. 8000/-, saying AC is out of warranty.

Sir, My request was far before the warranty lapses,...

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Address: Ahmedabad

I bought the Hitachi Refrigerator thru TataCliq on 16 June 2020.
Model: R-WB480PND2

The fridge worked well for 2 years. Then we moved house in the same city. Now the fridge broke down in two days on 29 Dec 2022.
I was told by the technician that there is power fluctuation and so the PCB broke down. I had to pay Rs. 20, 540 for the replacement. I asked the technician if it is required to install a power stabilizer,...

+1 photos

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Dear Sir/Madam,
I want to inform you that our air conditioner isn’t working. On complaint, technician came and told that compressor does not work but the problem has not been resolved yet.Also Company did response to our product.Even after repeated calls, he is just saying that problem will be solved within 24 hours, but nothing has been done so far. I request you to please look into the matter personally because it's been a long...

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Dear Sir/Ma'am,

I am writing to bring to your attention a significant issue I have encountered with my Hitachi air conditioner and the subsequent unsatisfactory service experience I have had with your company.

On 19 APRIL 2021, I purchased a Hitachi AC unit, model number SPLIT AC - 1.5TR HITACHI MERAI 3100S CHAMPION INVERTER - R410A - RSNG318HDEAZ2. The AC unit initially performed well, and I was satisfied with...

+1 photos

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Address: Chennai

I raised service request .xxx0482 a month back because my compress was not working. Agent came after a week and informed that PCB board has issue and since it is in warranty it will be replaced free of cost. After 2 weeks i got a sms saying 'Your call no .xxx0482 is closed in our system'.

I again called the customer care and they asked me to raise new service request and admitted by mistake it was closed. New service request...

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Hi,

I hope this message finds you well, although I must confess that my current state of mind is far from "well." I am writing to express my extreme frustration and deep disappointment regarding the unresolved issue with my air conditioner, which has been non-functional for the past 1.5 weeks.

To say that this situation has caused me immense inconvenience and discomfort would be an understatement. Despite my...

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Sir my window ac freezes ice and cooling is less then the normal. Otherwise working fine. I think it's gass problen....

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It has been more than 2 months, I had requested repair of my split AC. The technician visited in March and had taken advance of Rs 2000 (sent to ‪+[protected]‬). They later cancelled the existing call and placed a new one with number [protected]. I have been calling the technician and Hitachi's customer care, however, both are hanging up on me- the technician has blocked my number and Hitachi customer care knowingly stage network drama...

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Address: Rajganj, Near Kalitala, Burdwan, West Bengal, 713102

I bought a Hitachi AC (HITACHI 1.0T3S FS-RAFG312HEDO) on 20th April 2023 from Seema Electronics, Burdwan, West Bengal, Pin-713101. The product that has defect item. Even after informing the dealer they did not respond as such. So I want a replacement of this product. Please guide me what should I do for that.
Primary Ph. No- [protected]
Secondary No- [protected]
Email- debabrata.modak.[protected]@gmail.com...

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Address: HITACHI KOLKATA SERVICE CENTRE

I have purchased one 1.5 Ton SPLIT AC - 1.5TR HITACHI KASHIKOI 5100X INVERTER - R410A - RSOG518HDEA in the year March 2021 . ( Raipur Electronics-Kharagpur, WB). Add-540/324/1, Inda, Kharagpur. WEST MEDINIPUR.-721305
[protected]@raipurelectonics.com

Service request CALL- NO-[protected].
Hitachi complain ref no-80CE46A1347

Within less than 2 years I have noticed that the machine is giving less...

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I have purchased hitachi 1 ton window ac from vijay sales indrapuram on 12/4/2022 and after one year there is problem in my ac of not cooling and then i called the hitachi customer care which is worst as they have not reponded and i have found one whatsapp number from where i raised a complaint after they see the ac they said your one year warranty is over as it s a gimmick fighting over it and they also want me to give them visiting charges...

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