[Resolved]  Vasanth & Co, Tambaram — Delivery - Wrong Delivery and No response to Phone Calls

Address:

Chennai, Tamil Nadu

Vasanth & Co - Tambaram Chennai

I've bought an Whirlpool Split AC on 26th March - it was delivered after 5 days. The box labels were different and with little bit of question I opened up the Indoor Unit box to ensure what I received is right model. But they delivered wrong Unit's, The indoor Unit is of Chrome Model and Outdoor Unit is of Aviator Model.

When reported the issue to the Vasanth & Co person, he said he will replace the unit the very next day.

After 3 days past I called the person (Mr Ravindrababu - [protected]) and now he says Whirlpool Technical Person has to come to my place to confirm that the model is of different kind then only he will replace.

This is really terrible.

Meanwhile they said my mobile no entered in the system/bill is wrong, but I received a call from them to upgrade my AC model to a new model because the model i booked on 26th March is out of stock.

When I called them, they didn't lift my calls for so long in a day.

Regards,
Kannan