Address: South 24 Parganas, West Bengal |
i purchased vent air chimney in july 2012. they had promised 3 free servicing in the 1st year but till now i have received none from the. now the problem is the oil is tripling down from the nossles whenever i try to use it. i have been calling the customer service to send people for emergency servicing since the last 1 week but till no nobody turned up. when i called up the customer centre the third time, they rudely spoke to me on the phone and in the fourth call, they received the call but without talkng , just hung up the phone. but they have till now not sent any person for fixing up the problem.
they talk extremely rudely on phone and have dissatisfactory after sales service. they just don't care once their products are sold. Was this information helpful? |
Vent Air — Warranty period service
Puchased one RO Purifier from vent air franchaise at 26c Jatin Das Road on 7.10.10.(CM1345)It is within warranty period. It is not working now due to defective Membrane as told.
They said that it is not covered in the warranty time over six month without disclosing
the same at the time of purchase
I NOW LOOK FORWORD TO YOUR INTERVENTION AND RESOLVING THE MATTER
AT YOUR EARLIEST..
Thanking you,
s.k.saha