very poor service — ken star washing machine
HH R SHAH
We have made complaint of kenstar washing machine with your sr.centre at 301, videocon House, Bh/Urja House,Swastik Char Rasta, G.G.Rd, Ahmedabad
before 25 days which can be referred by complaint register.
Mr. Chirag from your service centre came to our place and ispected machine with no sincerity and charged Rs. 250/00 visit charges when your visit charge is Rs. 225/00.
After that, he came at our place and replaced valve and said to us that your machine is O.K. and in fact, machine was out of order. Than, we complaint to Mr. Guptaji over his mobile to get it repaired and inspect machine fault but Mr. Chirag is not visited.
We were out of station when he replaced valve even we have advised them and him to come at our place on the conformation of from our side over mobile. He did not care and visited and replace valve still your company machine kenstar is not working condition though we are ready to pay their legal charges,
We have appreciated your quality of machine but we are regret to say that service regarding complaint is very poor.
In the future, we do not by your products because of poor service.
We request you to do at the earliest in this regard OR we will take legal action on your service centre as well as manufacturing company.
Harshad Rasiklal Shah
J-22, Satellite Park, Satellite Road,
Near Jodhpur Char Rasta,
Mobile : [protected] & [protected]
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