[Resolved]  Vetrivel Agency, Bharat Petroleum — CHEATING WITH QUANTITY

Even me too face the same problem.You can log strong complaint with Sale officer who is responsible for the corresponding area.He is person who cancel license for the agencies


His name Dhandapani - [protected]

Dear Friend

Today i too got cheated by VETRIVEL agencies, bharath petroleum dealer at medavakkam...
I have raised a complaint at bpcl online complaint link...This is time we all o[censored]s to raise on the same time on same issue...so that the oil company will take action on these frauds...Don't loose your confidence...please raise a complaint again via online and through phone if possible...

http://www.bharatpetroleum.com/bpclfeedback/frmfeedback.aspx

Customer Grievances Cell
Tel.:[protected], 27924192, 27923029
Call only on Monday, Wednesday, Friday ( 3 to 4pm)

Thanks...We all make a change and put the fraud in jail

In vetrivel Agency located on tambaram-velacherry road, Medavkkam, Chennai -600100.When you go to fill petrol or diesel surely some one will come and distract your attention.My car tank capaicty was 32 Liters these guys first started the pump and other employees comes asking for card, petrol card not working and some topic he will start the conversion suddenly the other guy who is filling will complain the reading stuck and he need to restart the pump.First time he gave me bill of 321.74 for 4.45 liters after restrarting the pump he filled for 1953 for 27.03 liters . to my suprise when i add the liters he filled 31.48 liters, when i went to fill the petrol i had almost 5-6 liters of petrol in the car(it's not even in reserve)indicator is showing way up than the minimum line.

Bill Number[protected]Rs.321.74
Bill number[protected]Rs 1953.55

Can you please look into this incident & take necessary action against this agency. These agencies are robbing off our money and company's reputation. If such malpractices are left unchecked, we'll lose faith in this petroleum company.I has seen so many complains like this in internet and i guess no action has been taken by you guys.From next time i recommend to my friends and family not to fill up fuel in Bharat pertroleum stations.

Thanks
Ravikanth

Dear Colleagues, I had the Experience also of cheating . I went to fill Petrol for my HondaCity car on 15th April13, around 5.15PM in BPCL outlet near Medavakkam junction, after travelling long distance and as an Emergency & temperory provision the level being low at 1point. Normally i fill in Annanagar BPCL outlet only. When i was settling petrocard transaction, the attendant said the filling is over and i moved on with good faith. On reaching Velachery only i noticed that the pointer for level is almost in same position. I had a sense of feeling that i was cheated.However i didn't have time to go back and argue as i had to drop my relatives in Central station.On reaching Annanagar the tank level was almost Empty and again i filled Petrol for Rs1000. The level meter shotup by 7points confirming the fact that i was terribly cheated.
However the Manager was nice to understand and assured to repay the money at the same time educating me also not to beleive any attendants of petrol bunk but to virtually see the reading, filling and billing.