[Resolved]  Vgn — Poor customer focus

Address:Tamil Nadu

I bought a flat in their southern avenue project. It is horrible, CRM team is very rude, no customer focus, adamant attitude. With out completing respective stage works they will force the customers to release the payment. If we prove with photograph, they will refuse to accept and keep on sending mail for the payment and interest for the payment. Please do not buy flats from VGN.
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Can't understand why almost all the builders behaving like this. God should save buyers from these kind of cheaters. They take our money and treating us very badly. They dont have heart. They simply cheating every buyer. I dont know what this RERA or CREDAI doing, why cant they black list these kind of builders and issue public notice for awareness? .
I am facing the same Subbulakshmi S who was handling my VGN Fairmont support is giving me a hard time. I send her 3 list so she can share an info and she will forward me an email and that does not even address my three points.

I call to check on the three points and she blocks my number. Lack of attention to work details and takes her own sweet time usually a month or so to respond. Can we make sure such attitude from CRM team is not entertained.

VGN - Pratish Vedhappudi - I hope your CRM team gets proper training.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VGN Projects Estates
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    135
    Pending
    0
    Resolved
    47
    VGN Projects Estates Phone
    +91 44 4343 9900
    +91 44 4343 9966
    +91 44 4343 9999 [Sales]
    VGN Projects Estates Address
    No.153, Wallace Garden, 2nd Street, Nungambakkam, Chennai, Tamil Nadu, India - 600006
    View all VGN Projects Estates contact information