[Resolved]  Videocon AC Split Vst 5222 1. 5 Ton — PROBLEM IN SERVICE

DEAR SIR,
I HAVE PURCHASED 5 VIDEOCON SPLIT AC 1.5 TON CAPACITY MODEL NO. VST 5222
FROM SONY MARKETING <SONY DISTRIBUTORS PVT.LTD. > JATPURA GATE CHANDRAPUR - 442401 ON[protected] AND INSTALLED ON[protected] . THERE WAS 1 YEAR WARRENTY AND SERVICE FREE. THERE WERE FOUR FREE SERVICES BETWEEN A YEAR. EVERY 3 MONTHS . BUT TILL NOW TODAY <31-3-09> NO ONE HAS CAME TO SERVICE AC. WE HAVE CALLED SHOPKEEPER HE TOLD US TO CALL SERVICE PERSON NAMED CHANDEKAR WE CALLED HIM BUT HE ALSO NOT RESPONDS. EVERYTIME HE SAYS SIR MY PERSON WILL COME TOMMOROW. BUT THAT TOMMOROW HAS NOT YET CAME.WHEN WE COMPLAIN TO SHOPKEEPER HE SAYS MY WORK IS TO SELL PRODUCT SERVICE IS NOT UNDER MY RESPONSIBILITY . SERVICE PERSON TELLS COMPLAIN TO SHOPKEEPER ITS HIS DUTIE TO AATAIN COMPLAINT . SHOPKEEPER SAYS I HAVE NOT TAKEN PROFIT IN SELLING U AC SO WHY SHOULD I TAKE SERVICE RESPONSIBILITY. PLZ HELP ME SIR WHAT SHOULD I DO NO COMPANY PERSON TAKES RESPONSIBILITY FOR SERVICE PLZ HELP
THANKING U
URS
MANISH
MULCHANDANI