[Resolved]  Videocon D2H — Ten Cricket to be included in New Gold Sports Pack

Address:

Ambala, Haryana

This has reference to my mail to the customer care. I have subscribed to New Gold Sports Pack, which at the time of subscription was told to me that all sports channel will form part of this package as when new channels come up. Now that Ten Cricket is being aired the customer is being asked to pay Rs 30/- extra to view that channel. The customers who have already subscribed to New Gold Soprts Pack or have opted for Sports Grande as an add on should be exempted from this additional charge as we have already paid Rs 100/- to view the sports channel, asking Rs 30/- extra for this channel makes it effectively Rs 130/- for the Sports package.
I believe that necessary action would be taken at your end and inconvenience to the customers would not be extended.