Videocon D2H — worst service

Address:Aurangabad, Maharashtra

Hi I am using the Videocon d2h set top box. I have complaint on the customer care helpline many many times,about changing the package(New Gold Sports to New Gold Pack) many times but still till date 07 th Apr 2011 there is no response from the Service provider.I have lodged an complaint on 16th of March'2011 towards the changing the package and the same is still pending.
I am surprise that after so many calls/reminders, I am not getting any support from your end and still suffering. The service was disconnected , not reciving channeles, channels are blocked while payment was done
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Dear Mr. Kgopal,

We request you to kindly provide your Customer Id/contact details, so that we can contact you on priority and resolve any pending issues you have with Videocon d2h Services.

You can also get in touch with our Customer Care should you require any further assistance.

•[protected]Toll Free)
•[protected]Normal charges apply)
• [protected] (Normal charges apply)
• [protected] (Normal charges apply)

We endeavor to provide you with our best services.

Regards,
Videocon d2h Team
my Videocon d2h customer id 12332885, I wanted to recharge for 176 but i got a message telling -that i am given a 350 package i want only the 176 package or please refund my money

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